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Problem with Eir mobile coverage in nw co Mayo

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  • 14-12-2015 9:29pm
    #1
    cornholiooo
    Closed Accounts Posts: 150 ✭✭


    With the last four weeks I'm experiencing dropped calls, no coverage, can't text, barely ever have 3G these days.
     Rang customer care numerous times, got the usual rehearsed, scripted answers. Totally useless, terrible customer care. 
    Phone and sim are fine. 
    Maybe if eircom spent less on fancy ad campaigns and name changes, and more on maintaining the network for the customers they have, they'd be better off. 


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    cornholiooo wrote: »
    With the last four weeks I'm experiencing dropped calls, no coverage, can't text, barely ever have 3G these days.
     Rang customer care numerous times, got the usual rehearsed, scripted answers. Totally useless, terrible customer care. 
    Phone and sim are fine. 
    Maybe if eircom spent less on fancy ad campaigns and name changes, and more on maintaining the network for the customers they have, they'd be better off. 
    Hi cornholiooo


    It would be recommended that you contact eir mobile support on free phone 1800690000 if these issues continue for you, The Bad weather has created some issues and the time frame you mentioned coincide with the recent storms but best to contact support just in case.

    Al


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    #3
    cornholiooo
    Closed Accounts Posts: 150 ✭✭cornholiooo


    So your advice is to ring customer care again, the same people who i rang time and time again with the last month. If they couldnt do anything then they hardly can now.
    did you actually read my op at all?
    Thanks for nothin. 
    Lets see if comreg cant shine some light on the situation.
    So many other people complaining about meteor / emobile coverage in this area at the moment as well. Its ridiculous.


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