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First Bill problem.

loki7777 · 2015-12-16 15:32:29

Hi I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for…

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16-12-2015 4:32pm

#1

loki7777

Registered Users Posts: 1,158 ✭✭✭

Join Date: June 2008

Posts: 1112

Hi
I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for that I am paying 10,65 after taking half of my discount for first month of 3. Could any one from eir rep explain that to me?

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#2 19-12-2015 1:05am
loki7777

Registered Users Posts: 1,158 ✭✭✭

Join Date: June 2008

Posts: 1112

Can I get any help here please.

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#3 20-12-2015 1:05pm
Lemlin

Registered Users Posts: 22,249 ✭✭✭✭

Join Date: April 2005

Posts: 21504

Have a read of my similar problem:

http://touch.boards.ie/thread/2057530781/3/#post98142763

There's no point wasting your time here. I wish you luck because you had better be ready for a long, drawn out, time sapping process.

I'm looking into how I can just get out of my contract. Never again.

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#4 21-12-2015 10:10am
eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

loki7777 wrote: »

Hi
I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for that I am paying 10,65 after taking half of my discount for first month of 3. Could any one from eir rep explain that to me?

Hi loki7777

I have responded via the eir community.

Thanks
Al

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#5 21-12-2015 10:45am
loki7777

Registered Users Posts: 1,158 ✭✭✭

Join Date: June 2008

Posts: 1112

OK

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#6 21-12-2015 11:35am
eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

loki7777 wrote: »

OK

Thanks
Al

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