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avast stopping webmail page loading

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  • 18-12-2015 12:31am
    #1
    greasepalm
    Registered Users Posts: 5,346 ✭✭✭


    running avast antivirus keeps on coming up with certificate is invalid on my desktop and the only way is to lower shield protection to check my webmail.old xp desktop with antivirus malware etc.


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    greasepalm wrote: »
    running avast antivirus keeps on coming up with certificate is invalid on my desktop and the only way is to lower shield protection to check my webmail.old xp desktop with antivirus malware etc.
    Hi greasepalm

    This would be ultimately down to avast and I'm afraid eir will be unable to rectify this issue. The only advice I can offer is to possibly contact avast for their recommended settings.

    AL


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    #3
    greasepalm
    Registered Users Posts: 5,346 ✭✭✭greasepalm


    do websites not have to carry a legal cert to state its safe and not suspicious site.
    ssl334328.cloudflaressl.com was the warning message cheers.


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    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    greasepalm wrote: »
    do websites not have to carry a legal cert to state its safe and not suspicious site.
    ssl334328.cloudflaressl.com was the warning message cheers.
    Hi greasepalm

    I can assure you that the eir site is a safe website but I cannot advise on your browser security settings.  These are set in your browser.  However, a security cert is not required for email (as it is not a financial transaction like banking).

    Thanks
    Al


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    #5
    greasepalm
    Registered Users Posts: 5,346 ✭✭✭greasepalm


    maybe pc got another update again as that pop up has now stopped and can get my email once again many thanks.


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    #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    greasepalm wrote: »
    maybe pc got another update again as that pop up has now stopped and can get my email once again many thanks.
    Thanks for the update greasepalm

    Al


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