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Expecting a technician but haven't been given an exact date

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  • 21-12-2015 1:32pm
    #1
    Mick Murdock
    Closed Accounts Posts: 1,543 ✭✭✭


    Hi

    I was talking to somebody in tech support on Friday evening. I'm having a problem with a reconnected line. From eir pov the line is active so they suggested they send a technician. The tech support guy originally said Tuesday but then said he couldn't confirm a date but it would in 3 working days.

    Is there anyway to clarify this or get a more precise time?

    Ta


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Mick Murdock wrote: »
    Hi

    I was talking to somebody in tech support on Friday evening. I'm having a problem with a reconnected line. From eir pov the line is active so they suggested they send a technician. The tech support guy originally said Tuesday but then said he couldn't confirm a date but it would in 3 working days.

    Is there anyway to clarify this or get a more precise time?

    Ta
    Hi Mick Murdock

    Feel free to PM me your order/account or land line number and I will look in to this further for you

    Thanks
    Al


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