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Payment Declined

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  • 30-12-2015 12:19pm
    #1
    rsl1976
    Registered Users Posts: 830 ✭✭✭


    Hi,

    I tried to make a purchase online but it said payment declined. It asked that I contact there customer service as opposed to contacting my bank. I just want to confirm that my online balance is correct


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    #2
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    Hi rsl1976,

    Thanks for getting in touch.

    Sorry to hear you're having difficulty making a purchase. This may have been declined due to an error on the retailers end, however, if you would like us to check the status of your card/account, please call BOI Direct on 0818 365 365 / 00353 1 4044000 and a representative will be happy to help.

    Thanks,

    Sharon


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