App down yet again

blade1

App has become more of an annoyance than anything else these days.

muppetkiller

Same here :mad:

Bank of Ireland: Elaine

Hi Folks,

Thanks for getting in contact with us here on Boards.ie and apologies for the inconvenience.

Our support team are investigating the Mobile App at the moment. 365Online and our Tablet App are working normally so if you need to access your account you can do so using your browser on your phone or via the Tablet App itself.

Thanks,
Elaine

jimmynokia

This is annoying and making payments possibly late,since im travelling i have no laptop with me...

Bank of Ireland: Evie

Good Morning jimmynokia.

Thanks for getting in touch with us here on Boards.

Our apologies for any delays you experienced while our support team were investigating this. If you are still experiencing delays in logging on please let us know here.

Thanks,

Evie

mansize

Jimmy try accessing the 365 website on your mobile browser, a bit clunky but should work

Scruffy John

Cannot access 365online all day today.

Scruffy John

Scruffy John wrote: »

Cannot access 365online all day today.

... times out after entering PIN.

blade1

App down again!
Why is it gone so bad!
Instead of improving it, ye same to be making it worse.

Bank of Ireland: Evie

Good Afternoon,


Thanks for getting in touch with us here on Boards.ie

We are aware of delays with the app, our browser should be available however. If you cannot log in please try and clear your cache, this should give you access to your Online Profile.

Our apologies for any inconvenience while we work on this,

Thanks,

Evie

Bradt Pitt

Bank of Ireland: Evie wrote: »

...We are aware of delays with the app, our browser should be available however. If you cannot log in please try and clear your cache, this should give you access to your Online Profile...

It's not working for me anyway - not on the laptop, the mobile browser or the iOS app. 
No access to online banking today. 

travellingbid

I've been trying since 9am a couple of
Times an hour as expecting substantial payment today and nothing. Its down more than it works the past few weeks. Really not good enough BOI!

Colash

Posted in another section about this problem . BOI would want to get there act together with this app . It's a disgrace how often it is down

Bank of Ireland: Nicola

Good Morning and thanks to everyone who has posted. I’m very sorry for any inconvenience caused by this yesterday.
Both the app and website are now operating normally, but if you’re continuing to have difficulties please let me know and I can help you with this.
Apologies again and thanks for getting in touch.

Nicola 

blade1

Hey guess what?????????

Yep that's right, down again!!!!
Gone beyond a joke.

Bank of Ireland: Helen

Hi blade 1,

Thanks for contacting us on Boards.

We're aware some users are experiencing difficulties with the App. Our Online Support Team are looking into this as a matter of urgency. Just to let you know 365Online & the Tablet are operating as normal.

Apologies again and if there is anything else we can help you with please don’t hesitate in contacting us again.

Have a good day.

Helen

blade1

Is this the way it's going to be every week?

Bank of Ireland: Evie

Good Morning blade1,

We do apologise for any inconvenience caused. Our Support Team are investigating the root cause of this. We appreciate your feedback, and please let us know if there's anything we can help you with.

Thanks,

Evie