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PC Help-Programs not opening because files are missing-Windows 10.

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  • 05-01-2016 12:47am
    #1
    SW98
    Registered Users Posts: 221 ✭✭


    Hi, I have recently started having the issue on my laptop where I get an error when I go to open a program on my desktop. For example when I tried to open the viber desktop app it said ''windows cannot find 'C:\Users\(Name)\AppData\Local\Viber\Viber.exe'. Make sure you've typed the name correctly, then try again.'' I replaced my HDD with a SSD a few months ago and I don't remember having this problem with the HDD. When I plug in my old HDD I can open the programs with no bother, so I suspect that there is something on my SSD that is not on my old HDD that is causing this. How can I get these programs fixed. I am running on Windows 10. Also I have a problem that AVG PC TuneUp won't uninstall, when I go into programs and features and click uninstall I do everything it says to uninstall and then the browser opens to say I have successfully uninstalled AVG PC TuneUp but it doesn't disappear from the programs and features list. Thanks for any replies.
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    #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,015 Mod ✭✭✭✭yoyo


    Use the AVG removal tool to get rid of AVG completely. It's possible a viber update has broken it, have you tried reinstalling it? Are other applications showing a similar error pointing to the User/appdata folder? Did you rename the users/<yourname> folder at any point?

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #3
    SW98
    Registered Users Posts: 221 ✭✭SW98


    yoyo wrote: »
    Use the AVG removal tool to get rid of AVG completely. It's possible a viber update has broken it, have you tried reinstalling it? Are other applications showing a similar error pointing to the User/appdata folder? Did you rename the users/<yourname> folder at any point?

    Nick

    Hi, thanks for the reply. Could you give me a link to the AVG PC TuneUp removal tool because I don't know am I supposed to be downloading an unofficial program or what. Can you uninstall the removal tool when your finished with it? Actually I think you are write about viber, I did do an update and it stopped working after that, so I will reinstall it. Another app that had the same problem was Apache Open Office.


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    #4
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,015 Mod ✭✭✭✭yoyo


    SW98 wrote: »
    Hi, thanks for the reply. Could you give me a link to the AVG PC TuneUp removal tool because I don't know am I supposed to be downloading an unofficial program or what. Can you uninstall the removal tool when your finished with it? Actually I think you are write about viber, I did do an update and it stopped working after that, so I will reinstall it. Another app that had the same problem was Apache Open Office.

    The AVG removal tool above will do all products I would imagine. If OpenOffice is still being a problem I'd suggest LibreOffice instead, its a more up to date version of openoffice and of course free :)

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #5
    SW98
    Registered Users Posts: 221 ✭✭SW98


    yoyo wrote: »
    The AVG removal tool above will do all products I would imagine. If OpenOffice is still being a problem I'd suggest LibreOffice instead, its a more up to date version of openoffice and of course free :)

    Nick

    Oh yeah sorry, I done it and don't know if it removed it or not because AVG Anti-Virus and AVG PC TuneUp are still in the programs and features list. Thanks for that.


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    #6
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,015 Mod ✭✭✭✭yoyo


    SW98 wrote: »
    Oh yeah sorry, I done it and don't know if it removed it or not because AVG Anti-Virus and AVG PC TuneUp are still in the programs and features list. Thanks for that.

    The removal tool should have cleaned up the programmes & features links too, so that is odd. I found on Google another removal tool link, try here (about half way down the page is a download link to the removal tool) and see how it goes!

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #7
    SW98
    Registered Users Posts: 221 ✭✭SW98


    yoyo wrote: »
    The removal tool should have cleaned up the programmes & features links too, so that is odd. I found on Google another removal tool link, try here (about half way down the page is a download link to the removal tool) and see how it goes!

    Nick

    Yeah that done it thanks. Now how to get rid of the removal tool, do I just delete it from my downloads folder or what?


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    #8
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,015 Mod ✭✭✭✭yoyo


    SW98 wrote: »
    Yeah that done it thanks. Now how to get rid of the removal tool, do I just delete it from my downloads folder or what?

    Yep, it won't have installed anything! :)

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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    #9
    SW98
    Registered Users Posts: 221 ✭✭SW98


    yoyo wrote: »
    Yep, it won't have installed anything! :)

    Nick

    OK thanks, another thing is that my PC just randomly freezes every so often and the only thing I can do is remove the batter. This sometimes happens straight after I reboot after it happening and is very annoying. I have just installed the latest drivers from intel so hopefully this will cure the problem. Any other ideas of what may cause this, thanks.


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