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Smart payg meter

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  • 07-01-2016 3:01pm
    #1
    googled eyes
    Registered Users Posts: 4,629 ✭✭✭


    Hi there. I had my new smart payg meter installed yesterday morning. I was told by the installer that the free €20 credit would be applied to my meter yesterday evening or first think this morning. 

    The free top up still has not been applied to my meter.

    Regards


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi googled eyes,

    Thank you for choosing Electric Ireland Smarter PAYG.

    Were you given a code to input for the credit?

    Una

    ________


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    #3
    googled eyes
    Registered Users Posts: 4,629 ✭✭✭googled eyes


    Hey Una. He told me that the meter would automatically top up once it registered on the system


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi again googled eyes,

    This would be a query for our dedicated PAYG team (as they are the only advisors that have access to the PAYG system) who can be contacted on 1850 30 50 95 up to 8pm Monday to Saturday.

    If you contact them and confirm your Electric Ireland account number (your telephone number if you do not have your account number), name, address and date of birth, they will be able to check this for you.

    Kind regards,
    Una

    ________


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    #5
    googled eyes
    Registered Users Posts: 4,629 ✭✭✭googled eyes


    Thanks Una


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