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Payzone

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  • 13-01-2016 10:49am
    #1
    practice
    Registered Users Posts: 304 ✭✭


    My local Costcutter has put a limit of 30 euro or less
    on bill payments through payzone.
    Staff say they do not know why this new policy has
    come in.
    Does anybody know if this is now payzone or local shop policy?


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    #2
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Its because the bank charges on your cash is more than the 19c that payzone gives the shop for processing your bill. So ultimately, the shop is losing money on that transaction. However, payzone do claim it brings customers into the store and their research shows, on average, they spend about 16 euro instore (YEAH RIGHT!)

    Ring 1890 882600 and ask them, that is the number for payzone, but they probably wont give you a straight answer.


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    #3
    practice
    Registered Users Posts: 304 ✭✭practice


    ScouseMouse wrote: »
    Its because the bank charges on your cash is more than the 19c that payzone gives the shop for processing your bill. So ultimately, the shop is losing money on that transaction. However, payzone do claim it brings customers into the store and their research shows, on average, they spend about 16 euro instore (YEAH RIGHT!)

    Ring 1890 882600 and ask them, that is the number for payzone, but they probably wont give you a straight answer.

    Thanks for that.
    I tried another store and they would not topup a 3prepaid cash card,
    said something about bank charges allright.
    Could not get a straight answer from payzone.


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    #4
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    I put on a surcharge to cover myself and they threatened to cut my machine off "due to complaints". I let em do it. I have the letter here signed by a Barry Keegan. You could ring that number and ask for him to explain it to you

    1890 882600


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    #5
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Something similar, but in the rush to cut prices, fees are just being pushed onto the customers.

    I made a payment to MBNA/AVANTCARD last week via the post office. I got charged 90 odd cent for the charges that the post office is imposing on MBNA for processing the service. At least they are upfront about it. As I mentioned in my first post. See will Payzone give you a straight answer. As per your reply - they didn't


    But sure its fine - its bringing my custom into the post office and I "might buy something"


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    #6
    Mick Murdock
    Closed Accounts Posts: 1,543 ✭✭✭Mick Murdock


    My dad had lots of problems with a Payzone terminal too. Way too much work for little reward. I try to avoid busy shops which have Payzone terminals now as all they seem to do is form long queues.


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    #7
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Mick Murdock wrote: »
    My dad had lots of problems with a Payzone terminal too. Way too much work for little reward. I try to avoid busy shops which have Payzone terminals now as all they seem to do is form long queues.

    Indeed Mick, but "sure it brings people into the shop and they may buy something :rolleyes:"


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    #8
    Xcellor
    Registered Users Posts: 2,804 ✭✭✭Xcellor


    Not a smart question. Just wondering why people use these things can you not do most of the things online anyway?


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    #9
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Xcellor wrote: »
    Not a smart question. Just wondering why people use these things can you not do most of the things online anyway?

    Despite what many think, there are considerable numbers of people who cannot pay weekly Electricity or Gas amounts online; people who need somewhere to pay M50 tolls, parking, etc.


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    #10
    Mick Murdock
    Closed Accounts Posts: 1,543 ✭✭✭Mick Murdock


    Alessandro Black Spine wrote: »
    Despite what many think, there are considerable numbers of people who cannot pay weekly Electricity or Gas amounts online; people who need somewhere to pay M50 tolls, parking, etc.

    I'm probably generalising a bit but from what I see they're not the type of person a convenience store is ideally looking to for custom.


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    #11
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Mick Murdock wrote: »
    I'm probably generalising a bit but from what I see they're not the type of person a convenience store is ideally looking to for custom.

    Sorry, I don't get that at all. I don't use Payzone myself but know people who made weekly payments through them and buy newspapers, bread, cigarettes etc


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    #12
    Mick Murdock
    Closed Accounts Posts: 1,543 ✭✭✭Mick Murdock


    Well like Scousemouse my family had a Payzone terminal in a convenience store. They saw very little sales of consequence from people who used the service. Cigarettes, newspapers parhaps. Elderly and/or low income people who were a bit too cost conscious for a Spar shop.


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