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average callback wait time

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  • 13-01-2016 3:44pm
    #1
    recyclops
    Registered Users Posts: 2,441 ✭✭✭


    Hi there, 

    I recently filled out the mortage calculator and application process on your site, it asked would i like a callback or meet an advisor, I selected callback. 

    I am just wondering is there an average time frame on a callback. the request was put through on monday evening by my girlfriend and not knowing she had completed it i filled it out on yesterday morning.

    any information appreciated , cheers   


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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon recylops,

    Thank you for getting in contact with us here on Boards.ie.

    The call back time frame is generally 24 hours. If you or your girlfriend are still awaiting a call just PM us here with your full name, contact number and the first line of your address as we'll be more than happy to arrange a call for you as soon as possible.

    Thanks again,
    Elaine


  • Options
    #3
    recyclops
    Registered Users Posts: 2,441 ✭✭✭recyclops


    thats perfect thanks pm sent 


  • Options
    #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Thanks recyclops,

    We're replied to your PM there now.

    Elaine


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