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card declined

  • 23-01-2016 2:42am
    #1
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭


    Hi. I'm with ulsterbank. Plenty of money on my account, works fine in ROI. I'm in Belfast now and my card keeps getting declined. Any idea why?


Comments

  • #2
    allthedoyles
    Registered Users, Registered Users 2 Posts: 6,893 ✭✭✭allthedoyles


    does card have maestro symbol ?


  • #3
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭rawn


    No it's just visa debit


  • #4
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    Did you advise your bank you'd be travelling outside of ROI and using your card to prevent anti-fraud measures being used?


  • #5
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭rawn


    I did not. I used my card in Donegal (i know thats stll ROI) a few months ago with no issue, i didn't think I'd have to!
    Is there anything i can do now?


  • #6
    BuffyBot
    Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    Ulster don't require you to contact them in advance, but I would contact them by phone as they do have a tendency to block first, ask questions later when it comes to any suspected unusual activity.


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  • #7
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭rawn


    25 mins on the phone where they transferred me 4 times, turns out i exceeded my transaction limit yesterday so it was blocked for 24 hours. I had 10 transactions. I've had waaaaay more transactions a day than that so dunno why it triggered now but it's working today anyways :)


  • #8
    Spocker
    Moderators Posts: 6,871 ✭✭✭Spocker


    The transaction limit is the daily monetary amount, not the number of transactions
    Ulster Bank wrote:
    Daily withdrawal limits
    The current ATM withdrawal limits are as follows:
    Current accounts
    ✓ Current, ufirst, ufirstgold, Student: E750
    ✓ Dual, Standard and Step Accounts: E500
    ✓ Adapt Accounts: E375
    ✓ Although you have a daily withdrawal limit, a transaction will only
    be authorised if you have sufficient cleared funds available on your
    account or, if you have made separate arrangements with us.

    http://digital.ulsterbank.ie/content/dam/Ulster/documents/RI%20Region/ri-personal-banking-brochures/debitcard-your-guide-to-getting-the-most-from-your-card-RIPERPDF0064.pdf


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