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Broadband availability Kilotteran, Waterford

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  • 24-01-2016 10:11pm
    #1
    johnwd
    Registered Users Posts: 247 ✭✭


    Hi,

    I've had Eircom engineers out to the house a couple of times and they have told me that I should be able to get efibre but when I ring I'm told it's not.

    I live 1.9KM drive from cabinet TYC1_032 and I have been told in the past that my phoneline is on the Tycor exchange, so should I not be able to avail of this.  I was in the Eircom shop in Waterford too and they thought I should be able to get much better speeds than I have.

    Can you look into it for me please.

    Thanks,
    John


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  • Options
    #2
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    If your connected to the exchange you won't be able to get fibre unless your within 1.5Km of it as far as I can remember. The fibre cabs won't matter if your line is fed to the exchange.


  • Options
    #3
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    johnwd wrote: »
    Hi,

    I've had Eircom engineers out to the house a couple of times and they have told me that I should be able to get efibre but when I ring I'm told it's not.

    I live 1.9KM drive from cabinet TYC1_032 and I have been told in the past that my phoneline is on the Tycor exchange, so should I not be able to avail of this.  I was in the Eircom shop in Waterford too and they thought I should be able to get much better speeds than I have.

    Can you look into it for me please.

    Thanks,
    John
    Hi johnwd

    If you would like to PM me your land line number I will look in to this for you further. Due to the high volume of queries it may be 24 hours or more before I can get back to you.

    Thanks
    Al


  • Options
    #4
    johnwd
    Registered Users Posts: 247 ✭✭johnwd


    Alan, I keep trying to PM you but it bloomin keeps failing! 
    Johnwd


  • Options
    #5
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    johnwd wrote: »
    Alan, I keep trying to PM you but it bloomin keeps failing! 
    Johnwd
    HI johnwd

    I got your PM today :)I'll look in to this and get back to you asap

    Thanks
    Al


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