New Development Royal Canal Park D15

PhoenixParker

I've no idea what the rest of the market is doing at the moment but in terms of phase 1/phase 2:

1) the houses were underpriced in the first phase. The market was only starting to take off, the supply pinch was only becoming really apparent on the buying end. The area was very unfinished and Rathborne was clearly the much nicer area. The Luas was over two years away and barely on site. The overall feel of the area could only be imagined from the planing. They wanted to generate excitement and make sure they sold quickly. These were the only 3 beds new builds inside the m50 at under (albeit just barely) 300k. I remember being surprised at the price then. Similar stuff in rathborne/ashtown gate and the nicer bits of carbs was far more.

2) since then the area has materially improved. The playground is in, much of the vacant land is built on or under construction. The Luas is open. The small parks and canal front are there. You can tell a lot about your future neighbours.The risk that everything will stall out (as happened to the 2006 buyers) is much lower.

3) the remaining improvements are much closer to completion, the land for the school is at conveyancing stage, the new train station is close to tender if not already there. The aldi is under construction and it's listed as due to open in August.

The above are all things that will increase property prices in any area. They're a risk the early phases took that is eliminated or lessened. Whether they amount to 90k in 2 and a bit years is up to you to decide and to compare to what else is out there at the same price.

I'll say that I love living here. Commute wise I don't think anywhere else in the city is better. Anywhere in the centre is easily accessed in under 45mins and the m50 is ten minutes away. Neighbours are lovely, house is great and the amenities nearby are second to none.

Bruncvik

fret_wimp2 wrote: »

I doubt this will be any different regardless of who the developer is, and from any dealings I've had with Ballymore pretty good. They are onsite so no long lead time to get professionals out, and I've found them very fair, they dont push back if something should have been done or needs fixing.

Once you get them out to your house, they are pretty quick. My frustration is with getting someone to come over. Last year, it took three months since my first request, and only a direct mail to Ballymore central office got things moving. This time is more serious (leak into one of the extractor fan exhausts causes water to drip down when it rains), so after two weeks of no responses I'll be hammering the central office beginning Monday.

amiurve

PhoenixParker wrote: »

I've no idea what the rest of the market is doing at the moment but in terms of phase 1/phase 2:

1) the houses were underpriced in the first phase. The market was only starting to take off, the supply pinch was only becoming really apparent on the buying end. The area was very unfinished and Rathborne was clearly the much nicer area. The Luas was over two years away and barely on site. The overall feel of the area could only be imagined from the planing. They wanted to generate excitement and make sure they sold quickly. These were the only 3 beds new builds inside the m50 at under (albeit just barely) 300k. I remember being surprised at the price then. Similar stuff in rathborne/ashtown gate and the nicer bits of carbs was far more.

2) since then the area has materially improved. The playground is in, much of the vacant land is built on or under construction. The Luas is open. The small parks and canal front are there. You can tell a lot about your future neighbours.The risk that everything will stall out (as happened to the 2006 buyers) is much lower.

3) the remaining improvements are much closer to completion, the land for the school is at conveyancing stage, the new train station is close to tender if not already there. The aldi is under construction and it's listed as due to open in August.

The above are all things that will increase property prices in any area. They're a risk the early phases took that is eliminated or lessened. Whether they amount to 90k in 2 and a bit years is up to you to decide and to compare to what else is out there at the same price.

I'll say that I love living here. Commute wise I don't think anywhere else in the city is better. Anywhere in the centre is easily accessed in under 45mins and the m50 is ten minutes away. Neighbours are lovely, house is great and the amenities nearby are second to none.

Thank you for writing such a detailed response. Its really helpful. Its hard to find a new build houses this closer to city at the moment.

Catmologen

Are they on view tomorrow?

andreionut

Catmologen wrote: »

Are they on view tomorrow?

The SherryFitz website shows it as available for open viewing on 11th Feb, 12:00h -14:00h

RandomAccess

There were only a handful of houses left when I popped in earlier. The Ashes and Herons are gone (probably yesterday), the remaining houses are a bit more expensive, some Willow & Hazel but not many I think.

As before, the phase has been split in two, the part on sale is the bit further from the canal toward River road.

But some cancellations always happen as people often grab one and think about it, though probably not on the scale seen in the past.

kj72

Thanks to all those who responded to my questions re RCP last week – managed to secure a Herron on Saturday morning and looking forward to moving in hopefully later in the year. Met some nice other new owners too over the weekend.
Would anyone be happy to recommend a solicitor who has already conveyed a Herron (my thinking is that it makes sense to go with someone who has done the same house/contract before as they should already be familiar with any issues which might arise with it rather than getting someone who is going over the ground for the first time). Aware that such recommendations have to come by PM.
Also can anyone tell me what the up to date story re broadband and TV in the area is? – aware from the thread that there have been different providers promised at different stage and as I say wondering what the up to date situation is? One of the lads from Sherry Fitz told me at the weekend that you can now get Virgin, Eir and Sky TV/Broadband piped (all 3) - is this accurate?
Thanks, Kj

cronos

kj72 wrote: »

One of the lads from Sherry Fitz told me at the weekend that you can now get Virgin, Eir and Sky TV/Broadband piped (all 3) - is this accurate?
Thanks, Kj

To my knowledge that's a lie from Sherry Fitz. You can get Eir and Sky (via Satellite). But no Virgin, unless that has changed?

Keithchap

amiurve wrote: »

Ash (3-bed) -EUR 385,000 starting
4-bed - Starting EUR 445,000.

I'm interested in the Ash and booked it. But just wondering if the price is inflated and its worth it?
If anyone can share their views would be greatly appreciated.

385 for a mid terrace Ash, 405 for EOT.
445 for mid terrace Heron with one space, 455 with two.
475 for EOT Herron.
465 for one space Hazel, 475 for 2 space Hazel (I think)
495 for one space Willow, 505 for two space Willow

All sold out.

It was the Northern most block that was on sale, only the 3 southern Hazels were not available for sale (21, 23, 25).

bluemc

Keithchap wrote: »

Check your pressure first, is the black line in line with the red?

Go to main menu > commissioning > heat pump reset > click ok > enter code 0000
Now go outside and restart the a2w using the trip switch in the fuse box on the wall.
Then go back to you boiler and flick the reset

That fixed it for us temporarily but it may come back, if it does call Joule


If that doesn't work switch the boiler from programmed. operation to emergency operation and call joule tomorrow.

These are the workarounds Joule did, we just took note of them.

No hot water this evening, have the dreaded Err K Low IWS error code on the heating system.
Tried the above, black pressure needle is much lower than the red needle, but running in eco mode now thanks to the above.
Need to get hold of Joule to fix. Few drops of water seeping out around valves on the system as well.
What's the response time for them to come out to fix once you report an issue?

Keithchap

1) The pressure Gauge
2) The filling loop valve
3) Additional opening valve for filling
4) Heat pump return

A) You have to check the pressure gauge, the position of the red hand is fixed, the black hand underneath needs to be in line with the red one.

If it's not in line with the red one you need to open (2) The filling loop valve

C) If nothing happens to your pressure it is because the (3) additional valve is closed, use a screw driver to open that, that can be left open

D) Repeat step B

E) If you put too much pressure in use (4) Heat pump return to release it.

P.S. the heating doesn't need to be off when doing this.

Keithchap

bluemc wrote: »

No hot water this evening, have the dreaded Err K Low IWS error code on the heating system.
Tried the above, black pressure needle is much lower than the red needle, but running in eco mode now thanks to the above.
Need to get hold of Joule to fix. Few drops of water seeping out around valves on the system as well.
What's the response time for them to come out to fix once you report an issue?

If they are around they will drop in the same day, if they find a big problem it could take them a few days.

Manion

cronos wrote: »

To my knowledge that's a lie from Sherry Fitz. You can get Eir and Sky (via Satellite). But no Virgin, unless that has changed?

Very easy to confirm with the address of an existing property. The rights where sold to cable watch crowd. No Virgin media for basically ever.

bluemc

Keithchap wrote: »

1) The pressure Gauge
2) The filling loop valve
3) Additional opening valve for filling
4) Heat pump return

A) You have to check the pressure gauge, the position of the red hand is fixed, the black hand underneath needs to be in line with the red one.

If it's not in line with the red one you need to open (2) The filling loop valve

C) If nothing happens to your pressure it is because the (3) additional valve is closed, use a screw driver to open that, that can be left open

D) Repeat step B

E) If you put too much pressure in use (4) Heat pump return to release it.

P.S. the heating doesn't need to be off when doing this.

Top man Keith! Have the pressure back up, fault is cleared, just waiting now to see if the water temperature starts to come back up.

cronos

Manion wrote: »

Very easy to confirm with the address of an existing property. The rights where sold to cable watch crowd. No Virgin media for basically ever.

To my knowledge that applies to the appartments and not the houses. But I stand to be corrected. Problem with the houses is that virgin use there own cables which we don't have. Perhaps the problems are linked though in that it's not worth doing it for the houses if they can't serve the apartments also.

Keithchap

bluemc wrote: »

Top man Keith! Have the pressure back up, fault is cleared, just waiting now to see if the water temperature starts to come back up.

Glad it was useful. Any joy?

stenomattia

Hi all,
I've a couple of questions on modem placement and connectivity in utility room for those who have already moved in:
1 - How did you secured the modem to the utility room wall? I'm looking for an option to tidy up the area and hide the cables from the wall to the modem (power, DSL, alarm), perhaps a cabinet or a shelving solution? My little one will walk soon and I'm sure he'll love the modem area . Any ideas?
2 - How do you connect internet to the wired lines going to the rooms? I believe someone posted this already but cannot locate the info.
Will move in a couple of weeks, looking forward to meeting my new neighbours! Thank you all!

bluemc

Keithchap wrote: »

Glad it was useful. Any joy?

Alas no. System is pumping fine, but it's no generating any heat.
Seems to be an issue with the refrigeration unit outside..

nordstrom

Hi stenomattia,

1 - I put up a shelf on the wall for the modem and a couple of other devices to sit on, and drilled a hole down through it to pass the power cables to the plug sockets below, so that they weren't hanging over the edge of the shelf. I haven't covered the cables but I may look to get some kind of sheathing as I have a kid on the way myself.

2 - There's a box on the wall in the utility room where all the Cat 5e cables emanate from to all the other rooms. The good news is that the cables are installed. Bad news is that they likely won't have the correct connections on the end to provide you with wired ethernet throughout the house. It's easy enough and not expensive to fix though. I think some people on here got electricians to do it. I did a little research and was able to do it myself.

If your place has been wired the same way as the rest of us then your Cat 5e cables will terminate in an RJ11 faceplate in the utility room. To carry ethernet signal you need to replace this with an RJ45 faceplate. The RJ45 faceplate can have multiple sockets to connect to multiple rooms, for example my faceplate has 4 sockets so I can have wired internet in 4 rooms. In the rooms you intend to have ethernet you only need faceplates with single RJ45 sockets.

Each Cat5e cable has 8 wires, all coloured differently. Each RJ45 socket also has 8 connections which should also be coloured, just match the wire to the connection according to the colours. Actually inserting the wires though should probably be done using an IDC punch down tool, I paid 20 euros for mine but they seem to be as cheap as 4 euros online.

So the things you need are
- 1 faceplate with multiple rj45 sockets
- however many faceplates with single rj45 sockets as you need
- IDC punch down tool

I got all this gear at cefltd.ie, they have a branch in Finglas.

Couple of things to note
- One of the Cat 5e cables in the utility room will be carrying signal from outside the house (actually from outside the house to a box in your hall which your Vodafone/Eircom technician will use to link up the signal to the utility room, if the technician tries to install the modem in your hall instead then tell him you want it in the utility room, all he has to do is put a connection in this box in the hall, but let him worry about that). Leave it until after the technician has come and done his work before you start installing faceplates because you won't know which Cat 5e cable is the one which brings the signal into the house.
- If you have more cat 5e cables than sockets on your rj45 faceplate then it's trial and error knowing which one connects to which room. This is the part where a professional electrician has an advantage over you because he has a voltmeter or whatever. But with a little patience and trying out each room with a laptop you can work it out.

Good luck!

elTenedor

bluemc wrote: »

Alas no. System is pumping fine, but it's no generating any heat.
Seems to be an issue with the refrigeration unit outside..

Had a similar issue with my heating -refrigerant fluid leak in the outside unit caused by damage to the unit during installation.

cronos

nordstrom wrote: »

Hi stenomattia,

1 - I put up a shelf on the wall for the modem and a couple of other devices to sit on, and drilled a hole down through it to pass the power cables to the plug sockets below, so that they weren't hanging over the edge of the shelf. I haven't covered the cables but I may look to get some kind of sheathing as I have a kid on the way myself.

2 - There's a box on the wall in the utility room where all the Cat 5e cables emanate from to all the other rooms. The good news is that the cables are installed. Bad news is that they likely won't have the correct connections on the end to provide you with wired ethernet throughout the house. It's easy enough and not expensive to fix though. I think some people on here got electricians to do it. I did a little research and was able to do it myself.

If your place has been wired the same way as the rest of us then your Cat 5e cables will terminate in an RJ11 faceplate in the utility room. To carry ethernet signal you need to replace this with an RJ45 faceplate. The RJ45 faceplate can have multiple sockets to connect to multiple rooms, for example my faceplate has 4 sockets so I can have wired internet in 4 rooms. In the rooms you intend to have ethernet you only need faceplates with single RJ45 sockets.

Each Cat5e cable has 8 wires, all coloured differently. Each RJ45 socket also has 8 connections which should also be coloured, just match the wire to the connection according to the colours. Actually inserting the wires though should probably be done using an IDC punch down tool, I paid 20 euros for mine but they seem to be as cheap as 4 euros online.

So the things you need are
- 1 faceplate with multiple rj45 sockets
- however many faceplates with single rj45 sockets as you need
- IDC punch down tool

I got all this gear at cefltd.ie, they have a branch in Finglas.

Couple of things to note
- One of the Cat 5e cables in the utility room will be carrying signal from outside the house (actually from outside the house to a box in your hall which your Vodafone/Eircom technician will use to link up the signal to the utility room, if the technician tries to install the modem in your hall instead then tell him you want it in the utility room, all he has to do is put a connection in this box in the hall, but let him worry about that). Leave it until after the technician has come and done his work before you start installing faceplates because you won't know which Cat 5e cable is the one which brings the signal into the house.
- If you have more cat 5e cables than sockets on your rj45 faceplate then it's trial and error knowing which one connects to which room. This is the part where a professional electrician has an advantage over you because he has a voltmeter or whatever. But with a little patience and trying out each room with a laptop you can work it out.

Good luck!

You can also get some of the necessary items on https://www.cablemonkey.ie/

stenomattia

Nordstrom, thank you so much for the extensive and detailed info, I will surely try this as soon as we move in, thanks!

bluemc

elTenedor wrote: »

Had a similar issue with my heating -refrigerant fluid leak in the outside unit caused by damage to the unit during installation.

They ended up replacing the whole outside unit. Said it was quicker to remove, replace and repair offsite. Nice toasty house last night!

OrdeP

I wonder if anyone replaced the lawn with artificial grass? that I could get a possible crew recommendation with whom you when with?

sdhway

Hi all, has anyone found any good value lights to install under over the kitchen worktop? Ideally ones that aren't too bulky. There's already a light switch on the 3 gang switch in the kitchen so just need to install the lighting and wire it up.

We are in Ash type but assume same set up in 4 beds so any advice greatly appreciated

slayerking

sdhway wrote: »

Hi all, has anyone found any good value lights to install under over the kitchen worktop? Ideally ones that aren't too bulky. There's already a light switch on the 3 gang switch in the kitchen so just need to install the lighting and wire it up.

We are in Ash type but assume same set up in 4 beds so any advice greatly appreciated

We went with the kit in homestore and more.

https://www.homestoreandmore.ie/novelty-lighting/led-strip-light-kit/invt/064427

20 quid for a single set.

It took 2 sets for me to completely fill the area and had a section or two left over. Im in a Heron btw so not sure what the dimensions are for an Ash but with the strips you can just connect it up as you need it. There's a spur above the extractor fan for that third light switch, I connected up 2 sockets to it and plugged in the lights then into that with the plug that already comes with them - easiest way out as most strip lighting are low powered so you cant just wire them directly to the live feed from the house (these are 12v, 1 watt so very efficient). Had to drill a small hole to feed wires down but its perfectly hidden by the extractor fan and looks very neat.

cronos

slayerking wrote: »

We went with the kit in homestore and more.

https://www.homestoreandmore.ie/novelty-lighting/led-strip-light-kit/invt/064427

20 quid for a single set.

It took 2 sets for me to completely fill the area and had a section or two left over. Im in a Heron btw so not sure what the dimensions are for an Ash but with the strips you can just connect it up as you need it. There's a spur above the extractor fan for that third light switch, I connected up 2 sockets to it and plugged in the lights then into that with the plug that already comes with them - easiest way out as most strip lighting are low powered so you cant just wire them directly to the live feed from the house (these are 12v, 1 watt so very efficient). Had to drill a small hole to feed wires down but its perfectly hidden by the extractor fan and looks very neat.

If you fancy posting a picture I'd be interested to see them.

slayerking

cronos wrote: »

If you fancy posting a picture I'd be interested to see them.

PM'd you some pics.

jjps

slayerking wrote: »

PM'd you some pics.

Likewise, i’d love to see what it looks like

slayerking

jjps wrote: »

slayerking wrote: »

PM'd you some pics.

Likewise, i’d love to see what it looks like

Pm'd

jjps

slayerking wrote: »

Pm'd

Thanks a mil! Great job, very neat and it does add to the kitchen!

John Mason

does anyone know the exact location scoil sinead is going to be?

they keep telling me that it will be open by September but the location is still commercially sensitive.

need to figure out if i have start looking for someone to do drop offs and pick ups. the creche dont know if they will be doing a school run or not yet.

Keithchap

I have a a fair few moving boxes to give away if anyone is interested?

Forumsie

Hi everyone, we are delighted to have secured a Heron in the latest release. This forum is brilliant and I'm sure we'll refer to it again and again so thanks to all who contribute.

We're starting to think about what we'll do to the house eg flooring, blinds etc and one thing I haven't noticed much information on is curtains/blinds/shutters. I'd love to know what people have done to the master bedroom in the heron. I was thinking shutters (depending on cost) but I'm not sure if the room will be dark enough? If not I guess it's curtains but I imagine the would nearly cost as much if they need to be bespoke

If anyone has any tips/ideas or even better, photos please could you share? Thanks

royalcanalpark

Hello everyone, we have booked a Heron in this release and very excited about it, as its first time we have made this big commitment- and now apprehensive to death with all the million questions and ifs/buts!!! I am sure i am overthinking everything, going back to question our decision

How is general sense of security in the area? Have read some online posts about car and house break-ins? Is this something to be worried about?
Also, we are looking at schools nearby for our little one (he starts school in 2019)- would anyone have a view on Pelletstown educate together?

Thanks in advance for your advise and support.

fret_wimp2

royalcanalpark wrote: »

Hello everyone, we have booked a Heron in this release and very excited about it, as its first time we have made this big commitment- and now apprehensive to death with all the million questions and ifs/buts!!! I am sure i am overthinking everything, going back to question our decision

How is general sense of security in the area? Have read some online posts about car and house break-ins? Is this something to be worried about?
Also, we are looking at schools nearby for our little one (he starts school in 2019)- would anyone have a view on Pelletstown educate together?

Thanks in advance for your advise and support.

Hi. welcome to the area. Most of the questions have been addressed fairly recently in the thread.

Regarding Crime:
https://www.boards.ie/vbulletin/showthread.php?p=106000614

Regarding the school:
https://www.boards.ie/vbulletin/showthread.php?p=104995176

royalcanalpark

Thanks for the reply and links.. Will be going through this discussion thread to understand more about the place and potential problems

Anyone got any suggestions for good solicitor, please if you could PM me.

fret_wimp2

Problems are minor, no more than you would get anywhere in Dublin. If there was anything serious, you'd have lots of complaints from phase 1 and 2 residents (60+ homes) who are now all well established, and phase 3 (70+homes) wouldn't have should out in a weekend.

I'll pm you our solicitor details, we found him very good, no fuss, straight forward and reasonably priced.

minkey

Hi All

Just for anyone still keeping an eye on this discussion I would advise householders if they can to come along to the residents association meetings which are held once per month it might be useful. Also if anyone has any other ideas for something they might like to see in the fantastic community center which we all have the right to use please let the committe know..maybe someone wants to setup a club of some sort.. I have been to a few meetings myself and find it useful to find out whats going on. For any newbies buying into the new phase I can only say we are here just over a year and really love the place but most important the houses are a great build quality and the finish is pretty much the as the showhouse only negative for me is the traffic and I know thats only going to get worse 😀.There are a few fools who dont know how to drive..but sure you get that everywhere in terms of schools you should also consider Dublin 7 as there are a number of very good and established schools in the area another new educate together on Bannow Rd...just in case the educate together in rathbourne is busy. My own children are in a gaelscoile so I cant really advise much more about the schools.

Minky

climber59

It's also a good idea to join the resident's Facebook group - https://www.facebook.com/groups/185294091624379/?ref=bookmarks

They just recently combined it to make it for RCP and Rathborne which makes sense considering the area as a whole is small enough. It's a great way to see what's going on, get involved and ask questions.

In terms of crime, I've lived here 8 years (both RCP and Rathborne) and it's mainly bike theft and a bit of antisocial behaviour in Tolka Valley Park - nothing serious. I've never had any problems personally though. Like everyone else has said it any problems are minor and you'd get them most places nowadays.

RandomAccess

When is the residents association meeting?
I haven't seen it advertised.

mooninite1

Forumsie wrote: »

Hi everyone, we are delighted to have secured a Heron in the latest release. This forum is brilliant and I'm sure we'll refer to it again and again so thanks to all who contribute.

We're starting to think about what we'll do to the house eg flooring, blinds etc and one thing I haven't noticed much information on is curtains/blinds/shutters. I'd love to know what people have done to the master bedroom in the heron. I was thinking shutters (depending on cost) but I'm not sure if the room will be dark enough? If not I guess it's curtains but I imagine the would nearly cost as much if they need to be bespoke

If anyone has any tips/ideas or even better, photos please could you share? Thanks

We're about to install shutters. For the ones in the bedrooms we got integrated blackout blinds (which are built into the shutter), so that could be an option...

Forumsie

mooninite1 wrote: »

We're about to install shutters. For the ones in the bedrooms we got integrated blackout blinds (which are built into the shutter), so that could be an option...

Oh that's interesting Mooninite! Would you mind pming me your supplier? An an approximate cost? I reckon they won't be cheap but it's an investment for life!

minkey

Hi
Re residents meeting

If you go to the facebook page below it should be posted there or u could just send message to that page it is monitored by the committe. When I moved in I received a postcard with welcome from the association stating they have meeting on the 3rd monday of the month in the community center behind Romayos at 8pm
I think for March because of St Patricks day the meeting might be on Tuesday so hopefully the facebook page will update..otherwise Ill let you know.
https://www.google.ie/url?sa=t&source=web&rct=j&url=https://m.facebook.com/Royal-Canal-Park-Community-Association-222708581089590/&ved=2ahUKEwjoxsXg_rvZAhVhKMAKHaNPBncQjjgwHHoECAkQAQ&usg=AOvVaw1tuEMijZ-usS1j3Lg4x4hz

cronos

mooninite1 wrote: »

We're about to install shutters. For the ones in the bedrooms we got integrated blackout blinds (which are built into the shutter), so that could be an option...

I'd be curious to see these if you get pictures.

Mynameisonamap

mooninite1 wrote: »

We're about to install shutters. For the ones in the bedrooms we got integrated blackout blinds (which are built into the shutter), so that could be an option...

hi mooninite1, would you mind PMing them to me too? We finally closed on ours and are living blind free until we make a decision.

elTenedor

Hi guys, has anyone found the right height bar stool for the island in the kitchen?
Standard height for most barstools seems to be from 65cm but the ledge on the island is a good bit lower...

RandomAccess

elTenedor wrote: »

Hi guys, has anyone found the right height bar stool for the island in the kitchen?
Standard height for most barstools seems to be from 65cm but the ledge on the island is a good bit lower...

The ledge on ours is at table height.
We just used an Ikea bench which we already had for ours.

slayerking

elTenedor wrote: »

Hi guys, has anyone found the right height bar stool for the island in the kitchen?
Standard height for most barstools seems to be from 65cm but the ledge on the island is a good bit lower...

We went with a bench also. Fits very nicely.

MasterSun

Keithchap wrote: »

Thanks, I have sometimes had to revert to using my mobile hotspot with 4G which is the same as you've described, I have 30GB on my sim free plan with Eir. You don't get great signals inside the houses though.

Hi Keith,

I have some good news. After three weeks of chasing Vodaphone and Eir, I finally got Fibre connection this week.

Dealing with Eir customer services was a pain in the neck, I received a different answer each time I called. Not mentioning there was one Eir representative who hunged up in the middle of the conversation. Zero replies to my emails. I wouldn't recommend contacting Eir at all.

Vodaphone was a lot better, in the end, I got one of the Vodaphone people to call Eir. In my case, it turned out the map that Eir used was out of date, it took Eir a few days to sort it out. Vodaphone then replaced my line with Fibre connection.

Hope this helps