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Telephone

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  • 31-01-2016 6:07pm
    #1
    Robroy36
    Registered Users Posts: 224 ✭✭


    Hi,
    I am looking for a telephone that can transfer calls across to another phone, like when a secretary takes a call then transfers it in to the office once the person on the other end gives the go ahead. Not sure what to look for on the net - any advice?


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    #2
    Encoder1970
    Registered Users Posts: 117 ✭✭Encoder1970


    We have Alcatel phones at the office and can do this. Maybe it needs to be set up in the company phone system, I don't know.


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    #3
    coylemj
    Registered Users Posts: 25,447 ✭✭✭✭coylemj


    What you're looking for is a gadget that can handle one or more external telephone lines and several internal extensions, it's known as a private (automated) branch exchange and this is typically abbreviated as 'PBX' or 'PABX' so the answer to your question is that you need to buy a PBX. It's not a mass market device so don't expect it to be dirt cheap - it's basically a device for small businesses.

    In a domestic environment you could consider buying a cordless system with 3-4 portable handsets, that would be a cheaper way to do it. For an office with desktop extension phones, the PBX is the way to go.


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    #4
    Robroy36
    Registered Users Posts: 224 ✭✭Robroy36


    Ok, thanks a million - looks fairly heavy duty. My business partner want's to eventually use Twilio for all this but I don't think it is robust enough yet for something so important.


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    #5
    Big Lar
    Registered Users Posts: 1,429 ✭✭✭Big Lar


    If you have voip already look at a cisco spa9000, get em on ebay for around 40 bucks. But you would need ip telephones to go with it


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    #6
    Robroy36
    Registered Users Posts: 224 ✭✭Robroy36


    I got a quote of €800 to get this system set up. Seems pretty steep.

    I use Virgin / UPC - this is a VOIP service AFAIK?


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    #7
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Its VOIP, but they convert it to regular POTS within their modem so you can't access it as VOIP, only like a regular phone line.

    Business customers can pay extra though for access to real VOIP from them.


    If they're installing a proper extendable PABX and wiring it out to two-three points then it doen't sound unreasonable.


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    #8
    coylemj
    Registered Users Posts: 25,447 ✭✭✭✭coylemj


    ED E wrote: »
    If they're installing a proper extendable PABX and wiring it out to two-three points then it doen't sound unreasonable.

    +1 OP I did point out above that this is not mass market (consumer) kit, it was never going to be cheap.


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