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Rounding off 1 & 2 Cents Rip off

2

Comments

  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    I think we need to distinguish between problems with the idea of rounding as a concept and problems with how it is implemented by stores. As a concept i think its a great idea. gets rid of nuisance coins that are worth nothing and it is basically a zero-sum game for all involved. The implementation of it on the other hand leaves a lot to be desired. if a shop is not implementing it correctly they need to be told at the point of purchase. They might not even realise they are doing it incorrectly or staff might not have been trained correctly (or at all). Once it has had time to bed in i'm sure we will look back and wonder why we bothered with shrapnel in the first place.

    What you are saying is right, but unfortunately people are ashamed to ask for 1 or 2 cents or why my change is wrong. So the shops get away with it and continue on given wrong change. It was brought in by the central bank and therefore they need to make sure it is implemented correctly. It should be worked out via the cash register, not the cashier.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    There seems to be a huge confusion by both customers/general public & many retailers on this rounding.

    I run a shop and basically it's nothing to do with rounding the prices nor is it to do with rounding the total due. The only thing that is meant to be rounded is the change due back to the customer. If you are due back 3c change for example, then your change is rounded up to 5c. If your change due back is 11c then it's 10c due back. this doesn't apply to any card transactions and if €5.99 is the total due & you are paying by card then €5.99 is what is to be charged to that card. If €5.99 is what the total of your goods are if paying by cash, then €5.99 is what's due, not €6!

    I have queried all of this with rounding.ie and it was confirmed to me by them that it is any change due that is rounded up or down. It amazes me how many shops are not doing this & seem to have totally misinterpreted it. Retailers making these mistakes are causing too much confusion and making people think they are being ripped off. There wasn't enough training info sent out either, we received very little, which was why I had to query it so that we understood it in my shop.

    If 1c is due back in Change to my customer I am also obliged to ask them if they would like their change! Oh and 1 & 2c coins are not going anywhere in the foreseeable future as also confirmed by the central bank. And the banks still give them to retailers for their coin float!

    Hope that helps, but feel free to see www.rounding.ie if you don't believe me! :)


  • Closed Accounts Posts: 1,796 ✭✭✭Azalea


    Any shop I go to rounds it down to the benefit of the customer, if the total charge is one or two cent over.


  • Registered Users, Registered Users 2 Posts: 186 ✭✭liam650


    When people get to the stage of arguing over a few cents it really is not a good sign, my experience of it in tesco is the change is rounded off to the nearest whole number, you only ever end up losing or gaining 2c max, I mean it really makes no difference and its more than likely to average out over a period of time so that you break even, if this is the future of this country complaining over this then I don't know how im going to make big money when everyone is sadly tight


  • Registered Users, Registered Users 2 Posts: 72,148 ✭✭✭✭L1011


    Ciarrai76 wrote: »
    Oh and 1 & 2c coins are not going anywhere in the foreseeable future as also confirmed by the central bank. And the banks still give them to retailers for their coin float!

    The Central Bank is not minting them and is melting those returned. Unless your bank is willing to import them from the dwindling number of countries that mint them they'll be gone soon.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    L1011 wrote: »
    The Central Bank is not minting them and is melting those returned. Unless your bank is willing to import them from the dwindling number of countries that mint them they'll be gone soon.

    Well I contacted the central bank and they said they aren't gong out of circulation anytime soon, they are merely reducing the quantities Of the 1&2c that are being produced, hence saving money.


  • Registered Users, Registered Users 2 Posts: 72,148 ✭✭✭✭L1011


    Ciarrai76 wrote: »
    Well I contacted the central bank and they said they aren't gong out of circulation anytime soon, they are merely reducing the quantities Of the 1&2c that are being produced, hence saving money.

    You were told incorrect information - they have ceased producing them already.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    L1011 wrote: »
    You were told incorrect information - they have ceased producing them already.

    Fair enough!


  • Closed Accounts Posts: 11,220 ✭✭✭✭m5ex9oqjawdg2i


    Wow... Are we really complaining about 2 or 3 cents? I understand that its principle, but it works both ways. If you are that worried about it then chose your shopping accordingly and make sure your bill reaches xx.x2 or xx.x1. It's also not an Irish thing, it's done in several European countries.

    Rounding off shouldn't require an explanation as it's incredibly simple maths. Regardless, I have seen signs in shops and notifications with information on what is happening. Are you expecting somebody to come to your door and explain it in person?


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  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    Wow... Are we really complaining about 2 or 3 cents? I understand that its principle, but it works both ways. If you are that worried about it then chose your shopping accordingly and make sure your bill reaches xx.x2 or xx.x1. It's also not an Irish thing, it's done in several European countries.

    Rounding off shouldn't require an explanation as it's incredibly simple maths. Regardless, I have seen signs in shops and notifications with information on what is happening. Are you expecting somebody to come to your door and explain it in person?

    Yes we know it is not an Irish thing, but it has the Irish efficiently on it which is ****.

    And I know how to round off, but unfortunately I am not the one working behind the counter giving the wrong change.

    Yes the cashiers do need to be taught how to do it, unfortunately not everybody is as smart as you, hence why they are cashiers.


  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    Ciarrai76 wrote: »
    There seems to be a huge confusion by both customers/general public & many retailers on this rounding.

    I run a shop and basically it's nothing to do with rounding the prices nor is it to do with rounding the total due. The only thing that is meant to be rounded is the change due back to the customer. If you are due back 3c change for example, then your change is rounded up to 5c. If your change due back is 11c then it's 10c due back. this doesn't apply to any card transactions and if €5.99 is the total due & you are paying by card then €5.99 is what is to be charged to that card. If €5.99 is what the total of your goods are if paying by cash, then €5.99 is what's due, not €6!

    I have queried all of this with rounding.ie and it was confirmed to me by them that it is any change due that is rounded up or down. It amazes me how many shops are not doing this & seem to have totally misinterpreted it. Retailers making these mistakes are causing too much confusion and making people think they are being ripped off. There wasn't enough training info sent out either, we received very little, which was why I had to query it so that we understood it in my shop.

    If 1c is due back in Change to my customer I am also obliged to ask them if they would like their change! Oh and 1 & 2c coins are not going anywhere in the foreseeable future as also confirmed by the central bank. And the banks still give them to retailers for their coin float!

    Hope that helps, but feel free to see www.rounding.ie if you don't believe me! :)

    Hi, thanks for taking the time to write this. I just have one question and want your thought on it. In Lidl yesterday i bought two items, it added up to €1.18. But on their till where it shows the customer the amount, it was shown as €1.20. Do you think this is correct? If its the change that is round off then why are they showing the total at €1.20 instead of the actual €1.18.


  • Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭rubadub


    Tesco are doing it alright, from bargain alerts
    phill106 wrote: »
    Spotted a little snack size pack of malteasers, twix and milkyways with christmas packaging on it.
    Scanned at 1 cent.
    To add insult to injury, got it free due to tescos rounding policy :)


  • Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    My local newsagent is rounding to the nearest 5c for them.

    That is, I bought something that came to 1.92. Rather than give me 10 cent change, they gave me 5.

    I bought something else costing 3.96. Rather than give me 5 cent change from 4 euro, they gave me zero, saying they have to round down all the time :pac:


  • Registered Users, Registered Users 2 Posts: 40,796 ✭✭✭✭ohnonotgmail


    My local newsagent is rounding to the nearest 5c for them.

    That is, I bought something that came to 1.92. Rather than give me 10 cent change, they gave me 5.

    I bought something else costing 3.96. Rather than give me 5 cent change from 4 euro, they gave me zero, saying they have to round down all the time :pac:


    tell them they are a bunch of robbing liars and that you want the proper change.


  • Registered Users, Registered Users 2 Posts: 22,438 ✭✭✭✭endacl


    tell them they are a bunch of robbing liars and that you want the proper change.

    Absolutely. I've lost nearly 50c since this craic started. That's enough to make a whole rapper. Rip off Ireland owes me a rapper!

    :mad:

    Funniest indignant thread in ages. Keep it coming!


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  • Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    Yes the cashiers do need to be taught how to do it, unfortunately not everybody is as smart as you, hence why they are cashiers.

    Ironically, this is one of the most idiotic things I've ever read.
    I bought something else costing 3.96. Rather than give me 5 cent change from 4 euro, they gave me zero, saying they have to round down all the time

    Well they're wrong. 1c and 2c round down, 3c and 4c round up, 6c and 7c round down, 8c and 9c round up. This is how the rounding works and anyone/anywhere doing it differently are doing it wrong and should be challenged on it.


  • Closed Accounts Posts: 982 ✭✭✭VincePP


    Like many, I'm reading this and laughing out loud at how affected some people get overa couple of cent.

    Do they realise that they are getting worked up on something that is so unbelievably inconsequential in the grand scheme of things?

    If i dropped a 5c coin, i wouldn't be arsed to exert the energy to pick it up - yet some exert anger and frustration over ONE cent.

    Surely your lives are not that empty of slightly more pertinent issues?

    But sure in the name of comedy, keep the indignation coming.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    Just to clarify again that 1 & 2c coins are not going out of circulation, nor have they stopped minting them. I had this clarified again by the central bank! Copy of this below!

    'Over the past 13 years the Central Bank of Ireland has issued over 1.3 billion 1 cent and 1.1 billion two cent coins in Ireland. This is three times the Eurosystem per capita average. We work closely with industry partners to ensure an efficient and effective payments system, including a sufficient supply of euro coin in the market. We will continue to mint 1 cent and 2 cent euro coin to meet this supply need but due to the significant volumes of coin already issued to the Irish market, coupled with the introduction of voluntary rounding in October 2015, the volumes produced are likely to be significantly lower than in previous years.'

    So there you have it! :)


  • Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    tell them they are a bunch of robbing liars and that you want the proper change.

    Not the woman on the till's fault, her boss told her they must always round down, so I'm not gonna say she's a robbing liar!

    It's a few cent, so I don't care, just found it funny


  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭wardides


    Hi, thanks for taking the time to write this. I just have one question and want your thought on it. In Lidl yesterday i bought two items, it added up to €1.18. But on their till where it shows the customer the amount, it was shown as €1.20. Do you think this is correct? If its the change that is round off then why are they showing the total at €1.20 instead of the actual €1.18.

    Pretty sure I'm able to answer this one. When it comes to Discounters (ALdi & Lidl) their systems will already have been developed with the "rounding" method built in. As it's already implemented in several European countries (Netherlands, Germany etc), and this is where the discounters originated from & hold the majority of their business, it was effortless to source this system throughout Ireland straight away. Saves cashiers having to work it out as some might have to in a smaller independent store.

    Not sure where this leaves card payments however. I'd assume if chosen to pay card you just pay the normal amount, whether it shows up on screen or not.

    It's like the ALDI short change thread all over again. People need to calm down. It shouldn't even need to be discussed.


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  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    wardides wrote: »
    Pretty sure I'm able to answer this one. When it comes to Discounters (ALdi & Lidl) their systems will already have been developed with the "rounding" method built in. As it's already implemented in several European countries (Netherlands, Germany etc), and this is where the discounters originated from & hold the majority of their business, it was effortless to source this system throughout Ireland straight away. Saves cashiers having to work it out as some might have to in a smaller independent store.

    Not sure where this leaves card payments however. I'd assume if chosen to pay card you just pay the normal amount, whether it shows up on screen or not.

    It's like the ALDI short change thread all over again. People need to calm down. It shouldn't even need to be discussed.

    Rounding doesn't apply to card payments. The total price of the goods is what goes on the card. Its only change due that gets rounded.


  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭wardides


    Ciarrai76 wrote: »
    Rounding doesn't apply to card payments. The total price of the goods is what goes on the card. Its only change due that gets rounded.

    I know how it works. I was referring to card payments through discounters where the system automatically rounds up the value.


  • Registered Users, Registered Users 2 Posts: 566 ✭✭✭gobo99


    For the people who are worried about loosing a few cent heres a surefire get rich quick plan!


    If the amount you're being charged ends in 1,2,6,or 7 you should NOT give the exact amount. Your change will be rounded up and you will gain a cent or two in your change.

    If the amount you're being charged ends in 3,4,7or 8, you should try give the exact amount. If you are getting no change then your change can't be rounded down and you will gain a cent or two.


  • Registered Users, Registered Users 2 Posts: 40,796 ✭✭✭✭ohnonotgmail


    gobo99 wrote: »
    For the people who are worried about loosing a few cent heres a surefire get rich quick plan!


    If the amount you're being charged ends in 1,2,6,or 7 you should NOT give the exact amount. Your change will be rounded up and you will gain a cent or two in your change.

    If the amount you're being charged ends in 3,4,7or 8, you should try give the exact amount. If you are getting no change then your change can't be rounded down and you will gain a cent or two.

    your attempt at sarcasm has been a failure. It has been well covered already how this is supposed to work. the problem is how it has been implemented by retailers.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    wardides wrote: »
    I know how it works. I was referring to card payments through discounters where the system automatically rounds up the value.

    They are not meant to round the total price. I don't understand why retailers are doing this. All the info sent to is by the central bank clearly stated it was only change to be rounded & not total price. Especially not for card payments.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    Hi, thanks for taking the time to write this. I just have one question and want your thought on it. In Lidl yesterday i bought two items, it added up to €1.18. But on their till where it shows the customer the amount, it was shown as €1.20. Do you think this is correct? If its the change that is round off then why are they showing the total at €1.20 instead of the actual €1.18.

    I don't understand why any retailer is doing this. They appear to making up their own rules. We were all sent the same training documents & signs for shops on how it works. Their website is also very clear, yet some retailers seem to totally misunderstand how bit works!


  • Registered Users, Registered Users 2 Posts: 5,468 ✭✭✭sconhome


    Ciarrai76 wrote: »
    I don't understand why any retailer is doing this. They appear to making up their own rules. We were all sent the same training documents & signs for shops on how it works. Their website is also very clear, yet some retailers seem to totally misunderstand how bit works!

    I think this may be down to the POS system.

    I know with my own system and just tried it there to be sure. If I take a €1.44 item and go to tender window under <Cash> it rounds the amount to €1.45 or <Card> stays at €1.44.

    However, if in this example you handed me €1.43 in cash there is no shortfall in the till, it accepts the €1.43 as payment in full similarly if you handed me €1.47 in change there would be no change due on the system.


  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭wardides


    Ciarrai76 wrote: »
    They are not meant to round the total price. I don't understand why retailers are doing this. All the info sent to is by the central bank clearly stated it was only change to be rounded & not total price. Especially not for card payments.


    Rounding the total price is virtually the exact same as rounding the total change.

    Price of shopping is 11.33. Round it up to 11.35, give cashier €12, receive 65c change back.

    Price of shopping is 11.33. Total value left as is, give cashier €12, receive 67c back in change, which gets rounded down to 65c in change.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    VincePP wrote: »
    Like many, I'm reading this and laughing out loud at how affected some people get overa couple of cent.

    Do they realise that they are getting worked up on something that is so unbelievably inconsequential in the grand scheme of things?

    If i dropped a 5c coin, i wouldn't be arsed to exert the energy to pick it up - yet some exert anger and frustration over ONE cent.

    Surely your lives are not that empty of slightly more pertinent issues?

    But sure in the name of comedy, keep the indignation coming.

    Not really getting the point of the thread are you? Its not about losing a cent here or there, its about how so many retailers are making up their own rules compared to how the Central Bank actually set it out. And so what if someone wants their 1 or 2c? Its their money, let them have it. Not everyone can afford to be so carefree either!


  • Registered Users, Registered Users 2 Posts: 40,796 ✭✭✭✭ohnonotgmail


    wardides wrote: »
    Rounding the total price is virtually the exact same as rounding the total change.

    Price of shopping is 11.33. Round it up to 11.35, give cashier €12, receive 65c change back.

    Price of shopping is 11.33. Total value left as is, give cashier €12, receive 67c back in change, which gets rounded down to 65c in change.

    the problem happens when they start doing this for card transactions as well.


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  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭wardides


    the problem happens when they start doing this for card transactions as well.

    I'm not sure many are.

    To be honest though, even if they were it's hardly a big deal.


  • Registered Users, Registered Users 2 Posts: 40,796 ✭✭✭✭ohnonotgmail


    wardides wrote: »
    I'm not sure many are.

    To be honest though, even if they were it's hardly a big deal.


    in the scheme of things it isnt a big deal. they should still fix their systems though.


  • Registered Users, Registered Users 2 Posts: 9,517 ✭✭✭Ciarrai76


    in the scheme of things it isnt a big deal. they should still fix their systems though.

    I wonder have the bigger retailers who have self service tills done it as there is no one to give you change , the self service till has to do it so they programmed it into their tills to do that & therefore all their tills do the same.


  • Registered Users, Registered Users 2 Posts: 5,468 ✭✭✭sconhome


    the problem happens when they start doing this for card transactions as well.
    Ciarrai76 wrote: »
    I wonder have the bigger retailers who have self service tills done it as there is no one to give you change , the self service till has to do it so they programmed it into their tills to do that & therefore all their tills do the same.

    The POS systems adjust depending on the payment method chosen.

    Rounding should only be happening when you opt to pay in cash rather than card or vouchers.


  • Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    Why bother have something displayed at 99cent when it is displayed on the till at 1.00 euro.


    Because 3 of them 99c items will round down instead of up.

    OP, you're making a mountain of a mole hill here.


  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    sup_dude wrote: »
    Because 3 of them 99c items will round down instead of up.

    OP, you're making a mountain of a mole hill here.

    I don't want to make money from it, I earn my money from working. I want it be be correctly implemented. Is it that hard to do it right?


  • Registered Users, Registered Users 2 Posts: 5,468 ✭✭✭sconhome


    So when I go to Lidl and buy a few items and the total comes on their screen at say €20.20 how do I know that the actual price of the items are not €20.18.

    The total should be the exact total and then the change rounded off as people can choose to pay the exact amount so it is wrong what Lidl are doing.

    Stand with your card in your hand, the cashier will assume you are paying by card you will see the un-rounded total and then you can decide to offer cash and work on the change system you want.

    As I suggested earlier the POS system is likely rounding based on the payment method chosen and it is not an operator decision.


  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    wardides wrote: »
    Pretty sure I'm able to answer this one. When it comes to Discounters (ALdi & Lidl) their systems will already have been developed with the "rounding" method built in. As it's already implemented in several European countries (Netherlands, Germany etc), and this is where the discounters originated from & hold the majority of their business, it was effortless to source this system throughout Ireland straight away. Saves cashiers having to work it out as some might have to in a smaller independent store.

    Not sure where this leaves card payments however. I'd assume if chosen to pay card you just pay the normal amount, whether it shows up on screen or not.

    It's like the ALDI short change thread all over again. People need to calm down. It shouldn't even need to be discussed.

    Unfortunately your comment is not valid, As Germany has not implemented the rounding system they are actually against it. So please get your facts right before making up things to suit your comments. Yes Aldi and Lidl are German.

    Some facts for you.

    Price rounding
    The €0.01 and €0.02 coins were initially introduced to ensure that the introduction of the euro was not used as an excuse by retailers to heavily round up prices. However, due to the cost of maintaining a circulation of low value coins, by business and the mints, Belgium, Finland, Ireland and the Netherlands round prices to the nearest five cents (Swedish rounding) if paying with cash, while producing only a handful of those coins for collectors, rather than general circulation.[36][37][38] The coins are still legal tender and produced outside these states.[39] Despite this, many shops in the Netherlands refuse to accept them.[citation needed]

    The Swedish rounding law in Finland was issued in January 2002 and thus before the coins were put into circulation. The Netherlands followed suit in September 2004, with Belgium making moves to follow in 2005.[39] The Netherlands did so under pressure from retail businesses, which claimed that dealing with 1- and 2-cent coins was too expensive. After a successful experiment in the town of Woerden in May 2004, retailers in the whole of the Netherlands have been permitted to round cash transactions to the nearest five-cent since September 2004.[40] Belgium passed a rounding law in February 2014[38] and Ireland in 2015 after trialling rounding in Wexford in 2013.[37][41]

    This is in part due to factors such as rising metal prices: De Nederlandsche Bank calculated it would save $36 million a year by not using the smaller coins. Other countries such as Germany favoured retaining the coins due to their desire for €1.99 prices, which appear more attractive to the consumer than a €2 price.[/U][/U][42] Luxembourg and Malta have also declared they do not wish to remove the coins.[38][43] This is echoed by the European Central Bank itself which supports the coins, stating it allows businesses to calculate prices more exactly to attract consumers, such as €0.99.[44] According to a Eurobarometer survey of EU citizens in 2005, Germans are most sceptical about the removal of the €0.01 and €0.02 coins from complete circulation in the eurozone, but on average there is a majority for their removal (58% for the one cent coin and 52% for the two cent coin in 2005). The Belgians are most supportive of their removal.[45] A similar survey in 2014 found 60% across the Eurozone wanting their removal with over 70% in Italy, the Netherlands, Slovakia and Belgium. Only Portugal and Latvia had a majority in favour of the coins with Germany equally divided between retention and abolition.


  • Registered Users, Registered Users 2 Posts: 3,080 ✭✭✭Shelflife


    Ciarrai76 wrote: »
    Just to clarify again that 1 & 2c coins are not going out of circulation, nor have they stopped minting them. I had this clarified again by the central bank! Copy of this below!

    'Over the past 13 years the Central Bank of Ireland has issued over 1.3 billion 1 cent and 1.1 billion two cent coins in Ireland. This is three times the Eurosystem per capita average. We work closely with industry partners to ensure an efficient and effective payments system, including a sufficient supply of euro coin in the market. We will continue to mint 1 cent and 2 cent euro coin to meet this supply need but due to the significant volumes of coin already issued to the Irish market, coupled with the introduction of voluntary rounding in October 2015, the volumes produced are likely to be significantly lower than in previous years.'

    So there you have it! :)

    Hi Ciarrai76

    thats the official line, they are legally obliged to maintain a stock of the currency but i would be very suprised if there was any more minting of the 1c and 2c coins again, there may well be a symbolic minting on occasion to stay within the rules but thats about it.

    We started rounding at the beginning, the shop across the road didnt and we were seen as ripping people off, no amount of explaining would appease them.

    now we give the exact change when we can and if we run out of 1c or 2c we apply the rounding and if theres any objection we simply round up their change.

    It will take a while longer for the coins to get out of circulation because of this but they will eventually disappear.


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  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES




  • Closed Accounts Posts: 6,926 ✭✭✭davo10



    Personally I don't have a problem with this, 1c coins are beyond useless, I'm old enough to remember penny sweets but I doubt you can get a sweet for 1c. If "profiteering" means you have an extra 1c on a €9.99 transaction (.01% less the cost of lodgement fees) then I can't see retailers retiring early on the back of this.

    If you want your 1c change, it being voluntary, just ask for it, I'm not sure what you will do with it though, after 100 transactions maybe you can bring then to a bank and exchange it for a €1 coin.


  • Registered Users, Registered Users 2 Posts: 40,796 ✭✭✭✭ohnonotgmail


    Chief executive of the Consumers Association Dermott Jewell said the assertions of profiteering were due to his own experience and complaints the lobby group has received.

    Incontrovertible evidence indeed. About as solid as the complaints on this thread.


  • Registered Users, Registered Users 2 Posts: 57 ✭✭clocks


    Ciarrai76 wrote: »
    I wonder have the bigger retailers who have self service tills done it as there is no one to give you change , the self service till has to do it so they programmed it into their tills to do that & therefore all their tills do the same.

    This just shows the level of complexity that retailers, particularly the large multiples , are capable of mastering. If they want to avoid handling small denomination coins then maybe they should price their items differently.

    I've had multiple instances, as mentioned, where rounding only occurs against me. Once, a cashier handed me change sneering "there's your four cent" after I lingered for it (just a normal reflex really).

    A few cent maybe small, but cash and coin are legal tender of fiat money. One has every right not to be underchanged at every turn.


  • Registered Users, Registered Users 2 Posts: 72,148 ✭✭✭✭L1011



    Media-hungry organisation makes baseless claims and they get denied and you take this as proof for a childish stomp? Great. Doesn't mean anything, though.
    clocks wrote: »
    If they want to avoid handling small denomination coins then maybe they should price their items differently.

    Which will cause inflation.


  • Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    clocks wrote:
    I've had multiple instances, as mentioned, where rounding only occurs against me. Once, a cashier handed me change sneering "there's your four cent" after I lingered for it (just a normal reflex really).


    Most of the time, the shop assistants don't give a damn whether the shop lose or gain a few cents, as long as it's making enough to continue to pay them and their tills balance at the end of the day. Shop assistants weren't sat down by the owners of the shop, and together they made this plan to riddle people out of as much money as possible. Most of them want to just come in and get their day over with, hoping they don't have to deal with too many awkward customers who give them grief for something beyond their control. The cashier doesn't choose the method of rounding, they don't try and take as much money as possible because tills need to balance.

    Honestly, it's like people think that cashiers all have this big competition, and the prize goes to who cheated customers out of the most money by the end of the week.


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  • Registered Users, Registered Users 2 Posts: 641 ✭✭✭RCSATELLITES


    clocks wrote: »
    This just shows the level of complexity that retailers, particularly the large multiples , are capable of mastering. If they want to avoid handling small denomination coins then maybe they should price their items differently.

    I've had multiple instances, as mentioned, where rounding only occurs against me. Once, a cashier handed me change sneering "there's your four cent" after I lingered for it (just a normal reflex really).

    A few cent maybe small, but cash and coin are legal tender of fiat money. One has every right not to be underchanged at every turn.

    Great comment, someone talking sense.


  • Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    They need to do their job properly.

    And their job means ensuring the tills balance. Do you know the first thing about till work?


  • Closed Accounts Posts: 6,926 ✭✭✭davo10


    The guy asked for his change, how is that treating her like a bitch. Everybody is entitled to their change and non judgement from employers no matter what wage she is getting.

    9.15 euro is alot of money for a cashier.

    Most transactions are card transacations, we live in ireland half the people don't even have a bank account. So stop talking ****.
    3/4 of them don't even know what contactless is.

    Why should people know what contact less is? It is not essential for a transaction. The rounding up is voluntary, if you want your 1c, ask for it but don't abuse a shop assistant just because she pointed out that you offered less than half the amount of the item. Have you anger issues?


  • Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    9.15 euro is alot of money for a cashier.

    Not when you consider the amount of crap they have to put up with.
    Most transactions are card transacations, we live in ireland half the people don't even have a bank account. So stop talking ****. 3/4 of them don't even know what contactless is.

    Where on earth are you getting these figures?


  • Registered Users, Registered Users 2 Posts: 768 ✭✭✭wardides


    9.15 euro is alot of money for a cashier.

    Most transactions are card transacations, we live in ireland half the people don't even have a bank account. So stop talking ****.
    3/4 of them don't even know what contactless is.

    Ok well first I'm not sure how you can say 9.15 is a lot of money for a cashier. It's minimum wage. Also not even sure where it was said that the cashier in question (is there even one?) was on that wage.

    And secondly. Well that's just a lot of pie in the sky figures that I'm not sure you have any evidence of.


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