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Getting An Account Cut Off

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  • 04-02-2016 12:41am
    #1
    Mourinho
    Closed Accounts Posts: 966 ✭✭✭


    Hi can someone please advise. Basically my family has a house with two meters, one for main house and another for the attached granny flat.

    The family member in the granny flat has been barred from the entire home by the courts for 2 years and the bill is in his name.

    Tried explaining there is no point sending out letters to the house or ringing landline with "bill is due messages" as the person will be not be paying it and we want the granny flats power cut off as its not in use.

    They said it would cost €100 to close the account. Obviously we don't talk to the barred family member.

    Is there anyway of getting this sorted, like sending a copy of the court order or a Garda case number to the Electic Ireland to get this account closed as we are sick of dealing with this.

    Cause honestly ye will keep sending bills out and that but they are not going to be paid obviously.


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Mourinho,

    Thanks for getting in touch.
    Mourinho wrote:
    ... we want the granny flats power cut off as its not in use.

    They said it would cost €100 to close the account...

    Is there anyway of getting this sorted

    You are looking to get the supply disconnected, and the only way we have of doing this is logging a disconnection order (costing €79.45 incl. VAT) at the request of the account holder. We understand that, as things stand, this is not going to happen, so you would need to put the account into your own name first.

    If you forward us on more details by private message (including the property address and MPRN) we can look into this further for you.

    Should you have any other questions please don't hesitate to ask.

    Regards,
    David


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