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BOI "add New SEPA Payee" not playing friendly

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  • 05-02-2016 10:01am
    #1
    dohouch
    Registered Users Posts: 1,540 ✭✭✭


    Maybe I can PM you IBAN and BIC and you can let me know what is wrong, 
    Thanks 
    .dOH!

    We're not suffering, only complaining 😞



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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning dohouch,

    Thank you for getting in contact with us here on Boards.ie.

    As we do not have account access on our Social Media Platforms, we would never ask you for your account specific details here or in Private message.

    If you'd like to tell us what is happening and perhaps what type of error you're receiving, we'd be more than happy to help as best we can. Alternatively, you can email the Online Service Desk via 365Online or call BOI Direct on 0818 365 365.

    Hope to hear from you soon,
    Elaine


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    #3
    dohouch
    Registered Users Posts: 1,540 ✭✭✭dohouch


    Bank of Ireland: Elaine wrote: »
    Good Morning dohouch,

    Thank you for getting in contact with us here on Boards.ie.

    As we do not have account access on our Social Media Platforms, we would never ask you for your account specific details here or in Private message.

    If you'd like to tell us what is happening and perhaps what type of error you're receiving, we'd be more than happy to help as best we can. Alternatively, you can email the Online Service Desk via 365Online or call BOI Direct on 0818 365 365.

    Hope to hear from you soon,
    Elaine
    I want to add a SEPA payee to my BOI account with an IBAN that starts GB73BARC,  the transfer would be in Euros.  I'm I right in thinking it's not possible.

    We're not suffering, only complaining 😞



  • Options
    #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi dohouch,

    Thanks for your post.

    We would advise you to check with your payee that the IBAN is correct. You can also calculate an IBAN at the following link: https://boi.achta.com/FinancePlatform

    To check if you can make the transfer in Euros, please see the following link for the list of countries that you can make Euro transfers to: https://goo.gl/heqQd9

    Thanks,
    Sarah


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