Error 53

pajero12 · 08-02-2016 6:15pm

Stinicker wrote: »

Lots of gobsh1tes making easy money buying knock-off screens on eBay and the likes for €10 and charging €100 will lose alot of money. Xbox and Playstation have both being doing similar things for several years. I see nothing wrong with it.

I never had to have any of my iPhones repaired but around a year ago I tried to persuade a friend of mine to send her iPhone 5s back to Apple for a screen change after she cracked the glass, instead she got some local lad to change the glass and he kept her phone over a week and was almost as expensive. I guess she will have to send it back now for an authorized repair.

I would always reccomend sending back the phone to Apple for repairs if it was necessary as I upgrade on a 2 year cycle and my phone always is within warranty, at least you'd have comeback as alot of these "Phone Repair Shops" are fly by night operations often run by foreigners which don't seem to last very long and I have seen several to open and subsequently close locally in the last few years.

Worth noting Apples warranty is only 12 months

Pinch Flat · 08-02-2016 6:20pm

Boom_Bap wrote: »

Apple have been doing this forever, it's nothing new that they want to contain repairs and alterations of their devices/hardware to themselves.
They even have their own type of screw they use, this dates back to the iMac I believe.

It's called iShafting

Boom_Bap · 08-02-2016 6:32pm

Falcon L wrote: »

Isn't that the problem. Having paid for it, isn't it supposed to be yours?

But not in their eyes and they can control that.

Doylers · 08-02-2016 6:39pm

Speaking as a security guy i'm delighted this is a feature as others have said you can get your screen fixed by a third party, they just need to use the original touch ID sensor. Touch ID is just validating a thumbprint on its chip then OS only gets an "ok thats john" message.

Installing a third party sensor would allow someone to set themselves up on the phone, access your apple pay, passwords(my lastpass uses touch ID) and everything else. I see no wrong in protecting customer data, i'm sure there would a big **** storm if people could access your phone by swapping sensors

pajero12 wrote: »

Worth noting Apples warranty is only 12 months

It's 3 years as are all electronics bought in the EU

Knasher · 08-02-2016 7:08pm

Doylers wrote: »

Installing a third party sensor would allow someone to set themselves up on the phone, access your apple pay, passwords(my lastpass uses touch ID) and everything else. I see no wrong in protecting customer data, i'm sure there would a big **** storm if people could access your phone by swapping sensors.

Surely that should be up to the person who actually purchased the phone. Apple could simply disable the touch ID part of the phone, forcing the user to rely on passwords, unless the user decided to reactivate the new sensor and accept any risk that goes along with that.

Bare in mind that these devices are apparently being disabled by the rolling out of a new software update. The bricking of the phones isn't intrinsic to the way the security is implemented on them, it is simply how Apple have chosen to operate. I'm okay with companies having a "warranty void if broken" sticker, but I'd be pretty pissed if they also included a sensor that made the device useless if it was opened.

8-10 · 08-02-2016 7:15pm

Doylers wrote: »

Speaking as a security guy i'm delighted this is a feature as others have said you can get your screen fixed by a third party, they just need to use the original touch ID sensor. Touch ID is just validating a thumbprint on its chip then OS only gets an "ok thats john" message.

Installing a third party sensor would allow someone to set themselves up on the phone, access your apple pay, passwords(my lastpass uses touch ID) and everything else. I see no wrong in protecting customer data, i'm sure there would a big **** storm if people could access your phone by swapping sensors

The problem is the way they did it. First issue I have is that there was no warning. Second issue I have is that if security is so important then after the TouchID gets tampered with, the error 53 should be triggered the next time it's rebooted or the next time it connects to Apple searching for updates. Why allow it to be used for months and months and allow the continued use of the apps and features they're now saying they're trying to protect, and only invoke the error 53 with a specific software update? Why not give the error as soon as possible to protect the phone if that's the purpose?

moleyv · 08-02-2016 7:24pm

Certainly breaches EU rules that 3rd party repairs have to be allowed.

Like cars to retain warranty.

Capt'n Midnight · 08-02-2016 7:28pm

cba looking it up but did the devices only become locked after an OS upgrade or was it when the touch was changed ?

bronn · 08-02-2016 7:31pm

Is most of this centred around security issues and Apple Pay? At the moment, and as far as I know, no Irish bank is linked to Apple Pay. If someone took my phone and replaced the touch sensor, and cracked the PIN, then they get the usual crap stored on a phone but no bank card access.

I bet we're not the only country where there's no Apple Pay so why this sudden need to brick the phone "for security"? In countries where there is Apple Pay, have there been cases of stolen phones getting touch sensors replaced, PINs cracked and back details used? I'd say not and this is just sharp practice from Apple which forces people to use their repair service only.

bronn · 08-02-2016 7:31pm

Is most of this centred around security issues and Apple Pay? At the moment, and as far as I know, no Irish bank is linked to Apple Pay. If someone took my phone and replaced the touch sensor, and cracked the PIN, then they get the usual crap stored on a phone but no bank card access.

I bet we're not the only country where there's no Apple Pay so why this sudden need to brick the phone "for security"? In countries where there is Apple Pay, have there been cases of stolen phones getting touch sensors replaced, PINs cracked and back details used? I'd say not and this is just sharp practice from Apple which forces people to use their repair service only.

Jimoslimos · 08-02-2016 7:35pm

Capt'n Midnight wrote: »

cba looking it up but did the devices only become locked after an OS upgrade or was it when the touch was changed ?

After the OS upgrade was pushed AFAIK.

Imagine if your car broke-down, miles from anywhere and you could only get to a local garage for repairs. Car fixed up, you drive off. Next week you bring it in for a service at your dealer - they notice the repairs made and proceed to destroy your car with a crusher. Then they demand payment for a replacement car.

Knasher · 08-02-2016 7:55pm

Jimoslimos wrote: »

Imagine if your car broke-down, miles from anywhere and you could only get to a local garage for repairs. Car fixed up, you drive off. Next week you bring it in for a service at your dealer - they notice the repairs made and proceed to destroy your car with a crusher. Then they demand payment for a replacement car.

Lots of rumours that Apple are looking to build an electric car....

07Lapierre · 08-02-2016 8:06pm

recylingbin wrote: »

Tell that to the people whose phone has been turned into a paperweight.

Don't let your fanboyism get in the way of a couple of hundred thousand people feeling slightly peeved that their 700 euro phone no longer works.

At €559.99, the Samsung Galaxy is not exactly cheap!
(Check out the Galaxy Edge, €899!)

http://www.carphonewarehouse.ie/