Imagine LTE Rural Broadband

mp3guy

They aren't really calling it 5G, they're calling it "5G Ready". Taking a leaf out of the TV maker's book from a few years ago;

Great news, your home is in coverage for Imagine's 5G ready Fixed Broadband Service - we genuinely couldn't be happier and look forward to finally connecting your home to the broadband speed you need.

Even More Great News
Your home is now a Priority Connection. Not only are you in coverage, but as your home and surrounding areas have been identified as having poor broadband, your details have been passed on to the Priority Connection Team. Simply put, we have fast tracked your enquiry as we look to get you and your home connected to superfast broadband as soon as possible.

Limited Availability in Your Area
We limit the number of connections to your local 5G ready Fixed Broadband High-Site. We do this as we are not prepared to compromise on the quality of service you receive. For fairness, we operate on a first come first serve basis.

Look Out for Our Call
Shortly, you will receive a call from your 5G Local Home Connection Team who will chat to you more about the great benefits of Imagine's superfast 5G ready Fixed Broadband Service. They will answer any questions you may have and can also deal with your installation booking.

Can't Wait? Call Us Now on 1800 938 801

Thanks,
Imagine

user1842

mp3guy wrote: »

They aren't really calling it 5G, they're calling it "5G Ready". Taking a leaf out of the TV maker's book from a few years ago;

It is still false advertising as the consumer is lead to believe it is 5G:

5G Local Home Connection Team........................

So the 5G team is connecting 4G, come on..........

mp3guy

user1842 wrote: »

It is still false advertising as the consumer is lead to believe it is 5G:

5G Local Home Connection Team........................

So the 5G team is connecting 4G, come on..........

It's a joke and you can be sure their lawyers very carefully checked the wording according to the (weak) advertising regulations in this country.

Ultimanemo

Reyansh Little Bandage wrote: »

It's likely a software update if anything. Posters here have been moved onto the 150Mb for quite a while and required no site visit by Imagine. Don't fall for their "5G ready" hype.

My house is 5G ready too, I have antenna mast, an ethernet cable and a few sockets, all ready for the 5G antenna and router

yrrag1974

Anyone on the Kilcullen mast able to tell me what speeds they are getting peak time? To be honest I’d be happy with 6-7mb peak as it’s faste than what I have currently 😱.

Also having read the posts up til now is the router still locked down or can you access the settings via its IP address?

Cheers guys

Marlow

Ten Pin wrote: »

Imagine are using a 5G logo on the TV ad, maybe worth letting the 5G alliance know to see if Imagine equipment is compliant with the minimum requirements to claim 5G compatibility. They might have more teeth than ASAI to issue some sort of cease & desist type notice IF their 5G is not really 5G.

It's ok. Imagine are buying their gear of Huawei. They just haven't paid for the 5G upgrades yet ...

Surely it's enough, that it can be upgraded to 5G .. eventually ...

/M

The Cush

Gonzo wrote: »

5G will not be available anywhere in the world till end of 2019/2020, so right now there is no 5G from Imagine, once again throwing the buzz words around their website and marketing material.

5G will likely launch first in South Korea with China, Japan and United States following. I very much doubt Imagine will be the first in the world to offer such a service.

This is the current status of 5g development and early commercial deployment

The first phase of 5G specifications in Release-15 will be completed by April 2019 to accommodate the early commercial deployment. The second phase in Release-16 is due to be completed by April 2020 for submission to the International Telecommunication Union (ITU) as a candidate of IMT-2020 technology.

The world's first commercial 5G network, Ooredoo Qatar, announced its 5G NR network ‘live’ in the 3.5GHz band back in May 2018

15 May 2018
Ooredoo announced at a launch event yesterday (14 May 2018) that its 5G NR-based 3500MHz network is now ‘live’, claiming a first of its type in the world. The first Ooredoo 5G NR cell site was switched on a few days after the operator’s new ‘5G Commercial Core Network’ was activated, and it announced that the first stage of the ‘Ooredoo 5G Supernet’ deployment will cover an area from The Pearl Qatar to Hamad International Airport, with Lagoona, Katara Cultural Village, West Bay, the Corniche and Souq Waqif also included in the initial commercial launch coverage scope. More areas of Qatar are earmarked for coverage ‘over the coming months’.

24 Jul 2018
Ooredoo Qatar has deployed 50 active 5G base stations since it announced its first 5G cell site switch-on in May, covering some of the most populated areas in the capital Doha, reports Gulf Times. Ooredoo added that it is currently live-testing its first batch of 25 compatible home broadband devices on the new 3.5GHz network to ensure seamless performance in various use cases before making devices available to customers. The 4G/5G modems enable up-to-2Gbps data connections, whilst the current peak speed of Ooredoo’s 5G (Non-Standalone) New Radio (NR) network is 2.5Gbps. Ooredoo plans to extend coverage to 100 base stations in August, whilst it does not expect to have commercial 5G mobile handsets until mid-2019.

In Europe, e.g. Finland/Estonia

Elisa claims commercial ‘5G’ launch in Estonia and Finland
29 Jun 2018

Finland’s Elisa has become the latest company to claim a world’s first launch of 5G, announcing that it has begun ‘commercial use of a 5G network’, including the sale of ‘5G subscriptions’. In a press release regarding the development, Elisa stated that its ‘commercial 5G networks’ had been opened in both Tampere in Finland and Tallinn in Estonia, and had been used for the first time to make a video call between Kadri Simson, Minister of Economic Affairs and Infrastructure in Estonia and Anne Berner, Finland’s Minister of Transport and Communications.

San Marino and Italy

13 Dec 2018
Vodafone Italy has launched what it claims is the country’s first 5G network, offering 80% coverage of Milan using 120 base transceiver station (BTS) sites across the city. The UK-owned firm says it plans to add 5G networks in Turin, Bologna, Naples and Rome during 2019. For the time being, the network is being used for testing and demonstration purposes only, with no 5G-capable devices commercially available from the telco. Vodafone says it has spent EUR90 million (USD102 million) on its 5G development so far.
Separately, rival operator Telecom Italia (TIM) has opened a new 5G testing hub in Rome and has made what it claims to be the first 5G video call in Europe which used millimetre wave (mmWave) equipment.

18 Dec 2018
Telecom Italia (TIM) says its subsidiary in San Marino has deployed 5G technology to cover the entire territory of the tiny republic. Working with Nokia, TIM San Marino (TIM SM) has rolled out 3GPP Release 15 5G equipment to more than 99% of the population and geographical area of the republic, making it the first state in Europe to boast full 5G coverage. The network consists of eight macro sites operating in the 3.5GHz and 26GHz bands, while 5G small cells are also being installed to improve the signal in areas of greater demand. All of the sites are equipped with Massive MIMO technology, TIM says, while Nokia’s end-to-end solution provides for the virtualisation of all the mobile network components, including radio access. TIM and Nokia are using the San Marino network as a test bed for future 5G equipment and services.

South Korea, Dec 1st last, 3 networks simultaneously launched their commercial 5g networks

Korea will become the first country to start commercial fifth-generation (5G) network services as major mobile carriers -- SK Telecom, KT and LG Uplus -- will launch the super-fast network service at midnight on Dec. 1.

The three mobile carriers will start the 5G service in Seoul and other major cities. Their next-generation network services will focus on enterprise uses as there are no smartphones supporting 5G networks yet.

4g LTE will continue to be required for the initial development and rollout of 5g networks

The actual 5G radio system, known as 5G-NR, isn't compatible with 4G. But all 5G devices in the US, initially, will need 4G because they'll lean on it to make initial connections before trading up to 5G where it's available. That's technically known as a "non standalone," or NSA network. Later, our 5G networks will become "standalone," or SA, not requiring 4G coverage to work. But that's a few years off.

https://uk.pcmag.com/cell-phone-service-providers/82400/what-is-5g

seanbrady49

Was told by Imagine sales that 5g would be active in april for the headford area in galway, eir's rural fibre ftth is set to be active very soon but we cant get it as we live in the town and our cabinet has been due for an upgrade "within a year" for the last 3 years,
Is it worth waiting for the cabinet upgrade whenever that happens or taking the 5g option for the next 24 months?

4545lkjo454

I'm with Imagine.
How do I log in to MyImagine.ie to view bills ect.
I see no where to sign up, just a sign in page.

https://lteportal.imagine.ie/portal/login/login

thanks

Dero

yrrag1974 wrote: »

Anyone on the Kilcullen mast able to tell me what speeds they are getting peak time? To be honest I’d be happy with 6-7mb peak as it’s faste than what I have currently.

Also having read the posts up til now is the router still locked down or can you access the settings via its IP address?

Cheers guys

I'm on the Old Kilcullen mast and while it went through a period where it was essentially unusable for a few hours every evening, it seems to be a little better now. Having said that, I inadvertently kicked off a software update on my laptop yesterday evening and my son's in-game ping immediately shot up to ~3000ms, rendering his game unplayable.

I don't use the Imagine router (long story) so I have no idea if it is still locked down.

Also, that mast is showing as full on the website. Are they offering you a slot on it?

Here's my speeds every four hours for the last couple of weeks. Note the obvious dips at 21:00 most days.

Timestamp|Down|Up|Loss|Ping|Jitter
==========|======|======|======|======|======
18/02/19 09:01|69.43|4.96|0.0%|32.3|9.6
18/02/19 13:01|40.93|4.98|0.0%|26.7|8.6
18/02/19 17:01|44.82|4.96|0.0%|27.0|8.3
18/02/19 21:01|23.81|2.65|0.0%|59.6|42.5
19/02/19 01:01|36.86|4.85|0.0%|30.8|8.8
19/02/19 05:01|85.87|4.55|0.0%|25.8|5.7
19/02/19 09:01|76.24|4.95|0.0%|27.2|6.4
19/02/19 13:01|68.81|4.18|0.0%|25.3|9.6
19/02/19 17:01|33.02|2.43|0.0%|27.3|9.6
19/02/19 21:01|4.27|1.39|0.0%|34.3|9.8
20/02/19 01:01|18.20|4.60|0.0%|31.9|11.3
20/02/19 05:01|81.10|4.99|0.0%|25.7|7.2
20/02/19 09:01|38.10|4.44|0.0%|27.6|9.9
20/02/19 13:01|55.20|3.55|0.0%|38.9|21.4
20/02/19 17:01|60.21|4.31|0.0%|30.8|11.0
20/02/19 21:01|9.20|3.70|0.0%|102.1|35.5
21/02/19 01:01|24.48|4.59|0.0%|28.6|7.2
21/02/19 05:01|76.10|4.95|0.0%|27.5|8.9
21/02/19 09:01|41.58|4.89|0.0%|26.4|7.6
21/02/19 13:01|20.89|4.21|0.0%|23.2|6.1
21/02/19 17:01|31.23|4.34|0.0%|31.0|13.6
21/02/19 21:01|6.92|1.10|0.0%|95.3|57.0
22/02/19 01:01|51.60|4.54|0.0%|26.8|8.8
22/02/19 05:01|85.55|4.98|0.0%|22.3|8.3
22/02/19 09:01|40.94|3.90|0.0%|22.8|6.5
22/02/19 13:01|40.31|4.98|0.0%|109.4|79.1

Marlow

seanbrady49 wrote: »

Was told by Imagine sales that 5g would be active in april for the headford area in galway, eir's rural fibre ftth is set to be active very soon but we cant get it as we live in the town and our cabinet has been due for an upgrade "within a year" for the last 3 years,
Is it worth waiting for the cabinet upgrade whenever that happens or taking the 5g option for the next 24 months?

5G is not coming this year. Maybe not even next year. It's all hype.

Have you looked at other fixed wireless providers that might have better offerings ?

/M

yrrag1974

Dero wrote: »

I'm on the Old Kilcullen mast and while it went through a period where it was essentially unusable for a few hours every evening, it seems to be a little better now. Having said that, I inadvertently kicked off a software update on my laptop yesterday evening and my son's in-game ping immediately shot up to ~3000ms, rendering his game unplayable.

I don't use the Imagine router (long story) so I have no idea if it is still locked down.

Also, that mast is showing as full on the website. Are they offering you a slot on it?

Here's my speeds every four hours for the last couple of weeks. Note the obvious dips at 21:00 most days.

Timestamp|Down|Up|Loss|Ping|Jitter
==========|======|======|======|======|======
18/02/19 09:01|69.43|4.96|0.0%|32.3|9.6
18/02/19 13:01|40.93|4.98|0.0%|26.7|8.6
18/02/19 17:01|44.82|4.96|0.0%|27.0|8.3
18/02/19 21:01|23.81|2.65|0.0%|59.6|42.5
19/02/19 01:01|36.86|4.85|0.0%|30.8|8.8
19/02/19 05:01|85.87|4.55|0.0%|25.8|5.7
19/02/19 09:01|76.24|4.95|0.0%|27.2|6.4
19/02/19 13:01|68.81|4.18|0.0%|25.3|9.6
19/02/19 17:01|33.02|2.43|0.0%|27.3|9.6
19/02/19 21:01|4.27|1.39|0.0%|34.3|9.8
20/02/19 01:01|18.20|4.60|0.0%|31.9|11.3
20/02/19 05:01|81.10|4.99|0.0%|25.7|7.2
20/02/19 09:01|38.10|4.44|0.0%|27.6|9.9
20/02/19 13:01|55.20|3.55|0.0%|38.9|21.4
20/02/19 17:01|60.21|4.31|0.0%|30.8|11.0
20/02/19 21:01|9.20|3.70|0.0%|102.1|35.5
21/02/19 01:01|24.48|4.59|0.0%|28.6|7.2
21/02/19 05:01|76.10|4.95|0.0%|27.5|8.9
21/02/19 09:01|41.58|4.89|0.0%|26.4|7.6
21/02/19 13:01|20.89|4.21|0.0%|23.2|6.1
21/02/19 17:01|31.23|4.34|0.0%|31.0|13.6
21/02/19 21:01|6.92|1.10|0.0%|95.3|57.0
22/02/19 01:01|51.60|4.54|0.0%|26.8|8.8
22/02/19 05:01|85.55|4.98|0.0%|22.3|8.3
22/02/19 09:01|40.94|3.90|0.0%|22.8|6.5
22/02/19 13:01|40.31|4.98|0.0%|109.4|79.1

Wow. Thank you mate. Couldn’t ask for a more comprehensive reply than that!!

In relation to your router have you swapped out the router for a new one completely?

Mortelaro

yrrag1974 wrote: »

Wow. Thank you mate. Couldn’t ask for a more comprehensive reply than that!!

In relation to your router have you swapped out the router for a new one completely?

He will have his own router bridged off or connected to imagines router with their routers wifi off
Imagine don't let you use your own router at the signal entry point,so if using your ow,there'll be two

mp3guy

When the Imagine engineer comes to install and speed test, if they said to me "Up to 70Mb" can I say no even if the test hits only 69Mb?

Also, what should I expect from a mast 5.5km away?

TopTec

You can say no to whatever you want but why would you say no to 69 meg?



More relevant is asking him to come and do the test post 4pm not 10am so you get an idea of your peak time speeds.


Dero's peak results above are pretty good compared to mine which are almost always single figures.


Ballina mast.


TT

mp3guy

TopTec wrote: »

You can say no to whatever you want but why would you say no to 69 meg?



More relevant is asking him to come and do the test post 4pm not 10am so you get an idea of your peak time speeds.


Dero's peak results above are pretty good compared to mine which are almost always single figures.


Ballina mast.


TT

Just was curious if say it tested about 40Mb or something you couldn't say no. Yes I was hoping to get the test done later in the day for that reason.

Johnboy1951

mp3guy wrote: »

When the Imagine engineer comes to install and speed test, if they said to me "Up to 70Mb" can I say no even if the test hits only 69Mb?

Also, what should I expect from a mast 5.5km away?

If that is what is said then 1Mb/s is included, so have no idea why you would lock on to 69Mb/s

What is required is a guarantee of

From 35Mb/s up to 70Mb/s or some such range.

That would have some meaning to an end user.

That will not happen, as that lower figure will drop as more people use the service from the mast, and greater contention kicks in ...... UNLESS ..... and this is a big 'unless', they limit the number of users on the mast to only the number they can supply (with some % deviation). They have not done this up to now so .......

Gonzo

mp3guy wrote: »

When the Imagine engineer comes to install and speed test, if they said to me "Up to 70Mb" can I say no even if the test hits only 69Mb?

Also, what should I expect from a mast 5.5km away?

do Imagine have a 14 day cooling off period? If you get it installed and speeds are falling off a cliff during peak times you could always send everything back to them within 14 days I presume and tell them their service is not acceptable if it's single digits after 4pm.

mp3guy

Gonzo wrote: »

do Imagine have a 14 day cooling off period? If you get it installed and speeds are falling off a cliff during peak times you could always send everything back to them within 14 days I presume and tell them their service is not acceptable if it's single digits after 4pm.

"You have the right to cancel your order for service up to 14 days after receipt of this letter."

So you don't cool off after install, it's after you sign up. And it takes at least a week to install, so you're lucky to even get a full week to test it out.

TopTec

mp3guy wrote: »

So you don't cool off after install, it's after you sign up. And it takes at least a week to install, so you're lucky to even get a full week to test it out.

As I recall this was subjected to a long discussion early in this threads history and I remember some saying they had successfully challenged this very point after it was determined that the cool off period should commence after initial install.


TT

Gonzo

mp3guy wrote: »

"You have the right to cancel your order for service up to 14 days after receipt of this letter."

So you don't cool off after install, it's after you sign up. And it takes at least a week to install, so you're lucky to even get a full week to test it out.

i'm fairly sure it would be 14 days from the day of install, wouldn't be much point to a cooling off period if Imagine trigger it from the moment you click order, with no service for at last 7 to 10 days after that.

naughto

Gonzo wrote: »

i'm fairly sure it would be 14 days from the day of install, wouldn't be much point to a cooling off period if Imagine trigger it from the moment you click order, with no service for at last 7 to 10 days after that.

Is it not 14days from when you order and not from the install date

Dero

yrrag1974 wrote: »

Wow. Thank you mate. Couldn’t ask for a more comprehensive reply than that!!

In relation to your router have you swapped out the router for a new one completely?

I don't have any router at all from Imagine. I did initially, but I have an existing network and router set up so I wanted a proper bridged solution as a "drop-in" replacement for my previous supplier (Ripplecom). Imagine said yeah, no problem but then later changed that to "we don't have a bridging solution". So I pestered and harried them until they gave me one. They came out and swapped my gear for a new antenna, but with no router attached; just a PoE injector. I plug that into my own router and it presents me with an Internet IP address.

They may now offer this to everyone, I don't know. I do believe that was their intention, but I have no idea if they followed up on that.

mp3guy

naughto wrote: »

Is it not 14days from when you order and not from the install date

They have it here, Page 3 Section 1.3 https://www.imagine.ie/downloads/imagine-terms_and_conditions.pdf

At any time within a period of fourteen (14) days from receipt of the Order by imagine, you are
entitled to cancel the Order for any reason whatsoever on prior written notice to imagine (“the
Cooling Off Period”). You are liable for any usage charges incurred prior to this cancellation of the
Service(s). No other cancellation charges shall apply in respect of cancellation during the Cooling
Off Period.

Marlow

It is from the time of order .. and you can waive your right to the cooling off period with some internet providers to get a quicker install.

What a lot of people don't get, is that the 14 day cooling off period is not intended for you to test the product.

It is there, so that you can make your mind up, if you want to enter into a long contract or not.

So yes ... it is always from the day you order ... some providers may give you a bit more leeway.

/M

Johnboy1951

Marlow wrote: »

It is from the time of order .. and you can waive your right to the cooling off period with some internet providers to get a quicker install.

What a lot of people don't get, is that the 14 day cooling off period is not intended for you to test the product.

It is there, so that you can make your mind up, if you want to enter into a long contract or not.

So yes ... it is always from the day you order ... some providers may give you a bit more leeway.

/M

eir, for instance do it properly .... from provision of service.

If you change your mind, you can get a full refund on any on-line purchases before the expiry of your cooling off period which is fourteen days following receipt of your goods, or on the case of services, from the date your service was installed.

Marlow

Johnboy1951 wrote: »

eir, for instance do it properly .... from provision of service.

They do that by choice .. one of the very very few benefits with them. Not any good to you, when everything else is useless. But following the law is from the time of order.

As I said .. the cooling off period in the case of products with long contracts has nothing to do with testing the product .. it has to do with your decision to enter said long contract and your option to back out. If the provider lets you test their product as part of that .. that is up to themselves and bonus, not legal requirement.

/M

twignme

Is there anyone on here on the Cappataggle mast?
I'm thinking of switching to Imagine but I am worried about what I hear about contention.. Is there anyone who can give me some figures please?
I'm currently on Digiweb Tooway satellite that costs me €55 for a 25Gb cap per month and the speed averages out to about 20Mbs. I don't have a landline so I'm not bothered about any benefits that include that.
Any feedback on the Cappy mast would be appreciated, thanks

mp3guy

Marlow wrote: »

They do that by choice .. one of the very very few benefits with them. Not any good to you, when everything else is useless. But following the law is from the time of order.

As I said .. the cooling off period in the case of products with long contracts has nothing to do with testing the product .. it has to do with your decision to enter said long contract and your option to back out. If the provider lets you test their product as part of that .. that is up to themselves and bonus, not legal requirement.

/M

As if by magic I've managed to get them to install literally the day after I got the order acknowledged, so I'll get about 13 days to try it out.

mp3guy

Had the speed test 40 down 1 up at 15:45 in the afternoon so I said no. Mast is 6.5km away. I wanted to see 50+ off peak and at least 5 up. Guess it's Three for me.