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Mobile support

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  • 09-02-2016 10:13am
    #1
    _electrolyte
    Registered Users Posts: 21 ✭


    eir, I've been tying to speak to someone since 8am about my mobile data allowance. Called 1901 at 8am and followed the menu, was told by the person who responded that I should hang up and call again - press * on the menu. This didn't work. Have now tried webchat and it's "extra busy". Bad customer experience so far this morning.....


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    _electrolyte wrote: »
    eir, I've been tying to speak to someone since 8am about my mobile data allowance. Called 1901 at 8am and followed the menu, was told by the person who responded that I should hang up and call again - press * on the menu. This didn't work. Have now tried webchat and it's "extra busy". Bad customer experience so far this morning.....
    Sorry to hear this _electrolyte

    Did you manage to establish contact yet? If not, please PM me details of your issue and query and I'll look in to this.

    AL


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