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  • 10-02-2016 2:42pm
    #1
    crookes1
    Registered Users Posts: 24 ✭


    i submitted a message via my bank 365 but they have not go back to me on it


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    #2
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Hi crookes1, thanks for getting in touch and sorry to hear that you haven’t had a reply to your query yet.

    Can you let me know when you sent the query; if you used the ‘ask a question’ option on the Online Service Desk the team will try to answer these queries within 1-2 working days.

    If it’s a general query I’d be happy to help you here, just let me know.

    Thanks
    Nicola


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    #3
    crookes1
    Registered Users Posts: 24 ✭crookes1


    i sent it that way yes 4 days ago looks like it over that time now


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    #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Hi crookes1, I have your PM and will reply to you now.

    Thanks
    Nicola


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    #5
    crookes1
    Registered Users Posts: 24 ✭crookes1


    right ok


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    #6
    crookes1
    Registered Users Posts: 24 ✭crookes1


    i hav received a reply from them not long ago its okay for now thanks anyway


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    #7
    crookes1
    Registered Users Posts: 24 ✭crookes1


    Bank of Ireland: Nicola wrote: »
    Hi crookes1, I have your PM and will reply to you now.

    Thanks
    Nicola
    hi i receive a email sometimes and just today i read it saying about banking app for those of dedicated customers the only platform that you have not developed for is windows devices and there should be that app on it but not can you tell me more on it?


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    #8
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    crookes1 wrote: »
    Bank of Ireland: Nicola wrote: »
    Hi crookes1, I have your PM and will reply to you now.

    Thanks
    Nicola
    hi i receive a email sometimes and just today i read it saying about banking app for those of dedicated customers the only platform that you have not developed for is windows devices and there should be that app on it but not can you tell me more on it?
    Hi crookes1, 

    Currently we don't have a Windows app, however if we receive an update on this we'll be sure to post here on Boards and our other social media channels. Thanks for your feedback here and please let us know if we can help with any other query. 

    Thanks,
    Sarah


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