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Partial refund for cancelled hosting

goz83 · 2016-02-13 12:14:41

Hi guys. If hosting has been renewed for the year only a couple of months ago and I want to cancel it, do you still keep the full amount, or do I get a refund on unused months? Not sure what to do with the domain name at this point, but may just point it to a new host and buy email from you, but I reckon a domain transfer…

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13-02-2016 1:14pm

#1

goz83

Registered Users Posts: 8,034 ✭✭✭

Join Date: August 2007

Posts: 7644

Hi guys. If hosting has been renewed for the year only a couple of months ago and I want to cancel it, do you still keep the full amount, or do I get a refund on unused months? Not sure what to do with the domain name at this point, but may just point it to a new host and buy email from you, but I reckon a domain transfer is simplest.

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#2 14-02-2016 9:44pm
mneylon

Registered Users Posts: 7,739 ✭✭✭

Join Date: April 2001

Posts: 7231

If you contact our billing team they'll be able to advise: billing@blacknight.com

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