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  • 14-02-2016 4:00pm
    #1
    Fr_Dougal
    Registered Users Posts: 9,166 ✭✭✭


    Hi there, have recently subscribed. Account is still that of a non-subscriber. Tried logging out and back in again, that didn't fix it. From memory subscription is generally instant.

    Cheers.


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    #2
    Zaph
    Registered Users, Subscribers Posts: 47,305 ✭✭✭✭Zaph


    You need to go to the User CP, then click on Group Memberships. From there you can select the Subscribers usergroup.


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    #3
    Fr_Dougal
    Registered Users Posts: 9,166 ✭✭✭Fr_Dougal


    Hi Zaph,

    I don't have the Group Membership option. Likewise when I look at Paid Subscriptions, the red asterisk isn't beside my subscription plan.

    The payment went through fine via PP.


    Thanks,

    Fr. D.


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,306 CMod ✭✭✭✭Spear


    You're not in the subscribers group, the office will probably sort it in the morning.


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    #5
    Samoa Joe
    Registered Users Posts: 787 ✭✭✭Samoa Joe


    Hi guys,

    Same issue as OP and cannot find the Group membership option in CP.

    I sent the funds on Monday.


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    #6
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Hi guys, there is an issue with subscriptions being connected automatically to the relevant Boards account. It's on the list for the team to look at. In the meantime I have added the subs to your accounts (Fr_Dougal & Ciaran_Cotter) effective today for the relevant time. You can change your status as Zaph outlines above if you like. Thanks for subscribing :)

    How can I? User's guide to some features on the new site



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