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HKC1070 LAN/WIFI fault

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  • 14-02-2016 4:12pm
    #1
    ShanE90
    Registered Users Posts: 239 ✭✭


    I've installed a wifi card about a month ago and I notice that a few times a week all around the same time 8 or 9 pm a fault appears "LAN/wifi flt", It usually clears the fault within an hour and all is ok again! Connection is lost with secure comm also so get an app notification of this too! Any ideas to the cause? Thanks Shane


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    #2
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    It's losing its Internet connection. It could be an ip clash with something else that turns on around that time.


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    #3
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    ShanE90 wrote: »
    I've installed a wifi card about a month ago and I notice that a few times a week all around the same time 8 or 9 pm a fault appears "LAN/wifi flt", It usually clears the fault within an hour and all is ok again! Connection is lost with secure comm also so get an app notification of this too! Any ideas to the cause? Thanks Shane

    What version software have you installed?

    The older version use to have the wifi card doing a restart every 24 hours, this has been changed in the never version.

    www.altor.ie



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    #4
    Lenny
    Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭Lenny


    How much did the card cost you?


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    #5
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    Lenny wrote: »
    How much did the card cost you?

    Here is a link to the suppliers list.
    Most of them would be able to give you pricing on the Wifi Card.

    www.altor.ie



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    #6
    ShanE90
    Registered Users Posts: 239 ✭✭ShanE90


    Hi lads...The panel software is 3.1.1
    The wifi card is 1.1.0
    Standard eircom d1000 wifi modem


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    #7
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    ShanE90 wrote: »
    Hi lads...The panel software is 3.1.1
    The wifi card is 1.1.0
    Standard eircom d1000 wifi modem

    Yeah its an older version. The latest is 3.2.1

    www.altor.ie



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    #8
    ShanE90
    Registered Users Posts: 239 ✭✭ShanE90


    altor wrote: »
    Yeah its an older version. The latest is 3.2.1

    Hi Altor is that the panel or card sw version, can it be updated in position seen as it's connected to the net? Failing that I can just return it!


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    #9
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    ShanE90 wrote: »
    Hi Altor is that the panel or card sw version, can it be updated in position seen as it's connected to the net? Failing that I can just return it!

    Its the panel version, 1.4 is the one for the GSM-SC.
    Your installer can upgrade the system if its connected to Securecomm.

    www.altor.ie



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