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Caller ID on a landline.

tom_tarbucket · 2016-02-17 22:14:55

Hello This is in regard to my parents landline phone. And them receiving inbound calls. e.g. On my mobile phone I have "show my caller ID" set to ON. I make a call from my mobile phone to my parents landline and on their landline it only shows up as "external" it does not show my 087 xxxxxxx number. Is this something to do…

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17-02-2016 11:14pm

#1

tom_tarbucket

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Hello

This is in regard to my parents landline phone. And them receiving inbound calls.

e.g. On my mobile phone I have "show my caller ID" set to ON. I make a call from my mobile phone to my parents landline and on their landline it only shows up as "external" it does not show my 087 xxxxxxx number.

Is this something to do with my parents phone handset?
OR
Do I have to contact the parents landline provider and ask them to turn something on?

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#2 18-02-2016 2:00pm
ED E

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If it happens from any number that calls them then you need to have their provider enable caller ID presentation so that the exchange sends on the info.

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#3 18-02-2016 3:17pm
65535

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The provider should turn it on,
A UK type of phone may not work correctly as they use a different CLIP Presentation.
As far as I know Eir(com) have it on by default.

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#4 18-02-2016 8:03pm
tom_tarbucket

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ED E wrote: »

If it happens from any number that calls them then you need to have their provider enable caller ID presentation so that the exchange sends on the info.

Is caller ID presentation normally free ? Or do you have to pay for it

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#5 18-02-2016 8:09pm
tom_tarbucket

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65535 wrote: »

The provider should turn it on,
A UK type of phone may not work correctly as they use a different CLIP Presentation.
As far as I know Eir(com) have it on by default.

Hi. What do you mean by a UK type phone ?

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#6 18-02-2016 8:12pm
Alun

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tom_tarbucket wrote: »

Hi. What do you mean by a UK type phone ?

One that was bought from a UK chain like Argos for example. You'll be able to tell because it probably came with an adapter to convert the white UK style BT plug to our RJ11 standard.

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#7 18-02-2016 8:36pm
tom_tarbucket

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Alun wrote: »

One that was bought from a UK chain like Argos for example. You'll be able to tell because it probably came with an adapter to convert the white UK style BT plug to our RJ11 standard.

Thanks.

Ah sugar. That's the phone type they have. Just checked and it's even a BT phone. And it has that converter too. does that mean it won't work on this phone.

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#8 18-02-2016 9:07pm
65535

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The converter is so as the BT plug will fit in Irish socket and that the phone will actually ring.
However it will not convert the incoming number type.

See
http://www.boards.ie/vbulletin/showthread.php?p=56694626

So if you can try a different phone you may get lucky

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#9 18-02-2016 9:14pm
tom_tarbucket

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65535 wrote: »

The converter is so as the BT plug will fit in Irish socket and that the phone will actually ring.
However it will not convert the incoming number type.

See
http://www.boards.ie/vbulletin/showthread.php?p=56694626

So if you can try a different phone you may get lucky

I actually removed the converter thing. And just used an rj11 cable at both ends and it still rings etc.

But no caller ID. They just bought this phone. Should I definitely try and return the phone. Or should I check first with carrier to see if caller ID is turned on - by the way your talking that does not seem to matter as its a physical phone issue.

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#10 18-02-2016 9:19pm
65535

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There is a caller id faq
http://www.ainslie.org.uk/callerid/cli_faq.htm

Telephones with BT or Bellcore or both methods
http://www.ainslie.org.uk/callerid/phones.htm

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#11 18-02-2016 9:31pm
tom_tarbucket

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65535 wrote: »

There is a caller id faq
http://www.ainslie.org.uk/callerid/cli_faq.htm

Telephones with BT or Bellcore or both methods
http://www.ainslie.org.uk/callerid/phones.htm

I've read them but still don't know if my issue is the physical phone or not.

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#12 18-02-2016 9:35pm
65535

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Ensure the provider has it turned on
Eir(com)
https://community.eir.ie/phone-27/caller-id-13791
Vodafone
https://support.vodafone.ie/system/selfservice.controller?CONFIGURATION=1003&PARTITION_ID=1&CMD=VIEW_ARTICLE&LANGUAGE=en&COUNTRY=ie&USERTYPE=1&ARTICLE_ID=2288

It is possible to get units that run in parallel with the phone so as you could keep the existing phone but also plug in a display.
Something like this might work
http://www.ebay.ie/itm/CID-CALLER-PRO-CALL-BLOCKER-CT-CID803-ID-BLOCKER-BLOCK-UNWANTED-NUISANCE-CALLS-/322009502284?hash=item4af943124c:g:zFEAAOSwDuJWwiQb

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#13 18-02-2016 9:45pm
tom_tarbucket

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65535 wrote: »

Ensure the provider has it turned on
Eir(com)
https://community.eir.ie/phone-27/caller-id-13791
Vodafone
https://support.vodafone.ie/system/selfservice.controller?CONFIGURATION=1003&PARTITION_ID=1&CMD=VIEW_ARTICLE&LANGUAGE=en&COUNTRY=ie&USERTYPE=1&ARTICLE_ID=2288

It is possible to get units that run in parallel with the phone so as you could keep the existing phone but also plug in a display.
Something like this might work
http://www.ebay.ie/itm/CID-CALLER-PRO-CALL-BLOCKER-CT-CID803-ID-BLOCKER-BLOCK-UNWANTED-NUISANCE-CALLS-/322009502284?hash=item4af943124c:g:zFEAAOSwDuJWwiQb

Thanks. I think they might be with IFA telecom, so could be an ordeal getting CLIP turned on.

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#14 18-02-2016 11:28pm
tom_tarbucket

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Wonder would this phone be any better:

http://www.did.ie/panasonic-single-dect-cordless-phone-kx-tgb210-prd

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#15 18-02-2016 11:44pm
Alun

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Generally the phones sold in Irish owned stores like DID, Power City or Woodies are for the Irish market so would be compatible with the CLI system we use here. I have a Siemens one bought in Woodies that works fine here.

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