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Virgin Media Multiroom box - now a Cisco DVR

  • 22-02-2016 3:32pm
    #1
    Registered Users, Registered Users 2 Posts: 25,501 ✭✭✭✭


    I had a Pace HD multiroom box in the bedroom and the Virgin Media technical people decided that it needed to be replaced but without warning they sent me out a big Cisco DVR box which contains a hard drive and which is liable to start up in the middle of the night checking for s/w updates. Despite having it set to low power on standby, I had to get out of bed at 2:30 a.m. this morning to flip the switch on the back to turn it off because of the spinning noise from the HDD.

    I asked if they could swap it and give me a 'like for like' replacement but they said the Pace HD box has been 'phased out' so whether you want it or not, your next multiroom box will be a box the size of a DVD player with a spinning HDD inside.


Comments

  • Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    coylemj wrote: »
    I had a Pace HD multiroom box in the bedroom and the Virgin Media technical people decided that it needed to be replaced but without warning they sent me out a big Cisco DVR box which contains a hard drive and which is liable to start up in the middle of the night checking for s/w updates. Despite having it set to low power on standby, I had to get out of bed at 2:30 a.m. this morning to flip the switch on the back to turn it off because of the spinning noise from the HDD.

    I asked if they could swap it and give me a 'like for like' replacement but they said the Pace HD box has been 'phased out' so whether you want it or not, your next multiroom box will be a box the size of a DVD player with a spinning HDD inside.

    That company never fails to amaze me with stupidity..... can they not supply boxes with quieter hard-drives like everyone else does...


  • Registered Users, Registered Users 2 Posts: 5,936 ✭✭✭JDxtra


    Fully agree. The hard drive in the Horizon box also never spins down - even when the box is in standby. This makes no sense at all!


  • Registered Users, Registered Users 2 Posts: 25,501 ✭✭✭✭coylemj


    I hounded them and eventually they found a replacement Pace HD box which I have now but I've informed them that if it ever fails, I will simply cancel multiroom. It may be that they plan on rolling out new features that will require a box with more processor power and a HDD and the Pace box couldn't hack it but for my requirements it delivers a brilliant HD picture and in complete silence!


  • Moderators, Technology & Internet Moderators Posts: 11,881 Mod ✭✭✭✭icdg


    I can't see any further development of the Mediabox platform at all to be honest, Horizon is now three years old. There was talk when it was in development of a Horizon multi room box along the lines of the Sky Q Mini that Sky have recently released but it never materialised.


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