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Wrong address on Broadband order EVERY SINGLE TIME

cjt156 · 2016-02-23 08:31:33

I have just ordered an Eir Solo broadband package last week. During this order I stressed that Eircom/Eir have a long history of getting my address wrong. Any time I have any issue with a landline request they have a wrong address. I have corrected this address multiple times but SOMEHOW it never gets corrected on Eir's…

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23-02-2016 9:31am

#1

cjt156

Registered Users Posts: 2,062 ✭✭✭

Join Date: July 2006

Posts: 1998

I have just ordered an Eir Solo broadband package last week. During this order I stressed that Eircom/Eir have a long history of getting my address wrong. Any time I have any issue with a landline request they have a wrong address.
I have corrected this address multiple times but SOMEHOW it never gets corrected on Eir's database.

I rang Eir back the day after I ordered to verify that they had my correct address on the order - I was assured that they do.

Today I get a delivery notice that my modem is being delivered by courier.
TO THE WRONG ADDRESS.

What can I do to get it through to you people what my correct address is?

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