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  • 25-02-2016 11:06am
    #1
    mounir
    Registered Users Posts: 1 ✭


    HI


    I just moved in 15 February 2016 and I received a letter tp ay a deposit of 300 euro unless I register for the direct debit. Today I got my account details from the bank and I did the registration for the Direct Debit online But I found that I still need to pay a deposit of 300 euro. I would ask wy I have to pay deposit since I registered for DD. Thanks


    Mounir


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi mounir,

    Thank you for contacting us on Boards.ie - and thank you for choosing Electric Ireland.

    This just seems like the system is pending update of your details, but we can check into it further if you private message us the Electric Ireland account number in question, stating that you are the account-holder and how your name appears on the account, and the address and date of birth on the account.

    Please do not include any bank details in your message.

    Thanks,
    Una

    ________


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