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Can someone get "Ais" to contact me on Community forum.

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  • 25-02-2016 1:14pm
    #1
    Martflan17
    Registered Users Posts: 2 ✭


    [font=helvetica, arial, sans-serif]I raised a query on your community forum on eir.ie. C[/font][font=helvetica, arial, sans-serif]an someone please get "Ais" to contact us back as she stated she would by close of business, that was 6 days ago????? The title of the conversation is "Still Receiving bills from my previous address 5 months later?" Just encase you need to find it.[/font]


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Martflan17 wrote: »
    [font=helvetica, arial, sans-serif]I raised a query on your community forum on eir.ie. C[/font][font=helvetica, arial, sans-serif]an someone please get "Ais" to contact us back as she stated she would by close of business, that was 6 days ago????? The title of the conversation is "Still Receiving bills from my previous address 5 months later?" Just encase you need to find it.[/font]
    Hi Martflan17

    My colleague has got back to you on Facebook requesting your eir community prfile name - please reply there and you will be responded to on the eir community today

    Al


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    #3
    Martflan17
    Registered Users Posts: 2 ✭Martflan17


    Hello Alan

    Still no resolution to my issue she called asked about about ased a few basic question. Then once again i get the same line, 
    [font=Walsheim-Regular, Arial, sans-serif]will be back to you have as soon as I have more info.[/font]

    Then Pamela from Facebook leaves a message saying 
    [font=Walsheim-Regular, Arial, sans-serif]I have flagged this with Ash and she will be in touch Monday.[/font]


    That monday was today the 29th and there has been no response

    Can you please get someone who knows what there doing to sort this.


  • Options
    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    Hi Martflan17,

    I have spoken to Aisling in relation to this and she has organised a call back to you to sort this out.

    I can see that you were not available to take this and will contact them directly.


    Thanks

    Tracey


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