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Broadband on wrong speed since new contract with Eir

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  • 29-02-2016 6:36pm
    #1
    DuckSlice
    Registered Users Posts: 2,885 ✭✭✭


    Hi,

    I signed up to a new contract with eir and was meant to be getting an upgrade to 5mb broadband from 3mb with the new contract. since changing over i am only getting speeds of 1mb and lower. this has been happening for 3 weeks now, tried many times to call customer care and no joy. anything you can do?


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    #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    etxp wrote: »
    Hi,

    I signed up to a new contract with eir and was meant to be getting an upgrade to 5mb broadband from 3mb with the new contract. since changing over i am only getting speeds of 1mb and lower. this has been happening for 3 weeks now, tried many times to call customer care and no joy. anything you can do?

    Hi etxp,

    I'm sorry to hear you are having speed issues. Feel free to PM me your details and I'll look into this for you.

    Thanks

    Tracey


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