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Internet and Tv not working

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  • 02-03-2016 9:38am
    #1
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭


    Hey all

    My TV and internet don't seem to be working this morning.

    Picture of router attached

    PS based in limerick


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    #2
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    No sync. Either the cabinet is offline of you've an issue with your line. Call tech support in case its the latter, the longer you leave it the longer for a fix. 


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    #3
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    ED E wrote: »
    No sync. Either the cabinet is offline of you've an issue with your line. Call tech support in case its the latter, the longer you leave it the longer for a fix. 

    In work so can't really fiddle with router if the need me to do stuff... We had bad storms Herr last night, could that cause it?


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    #4
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    A_Sober_Paddy wrote: »
    ED E wrote: »
    No sync. Either the cabinet is offline of you've an issue with your line. Call tech support in case its the latter, the longer you leave it the longer for a fix. 

    In work so can't really fiddle with router if the need me to do stuff... We had bad storms Herr last night, could that cause it?
    Yeah, any damage to the line could knock you off the air. If your drop wire is aerial (not buried) then the wind can give it a fair bit of abuse. 


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    #5
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    ED E wrote: »
    Yeah, any damage to the line could knock you off the air. If your drop wire is aerial (not buried) then the wind can give it a fair bit of abuse. 

    Assume the help line is open late, won't be home till after 7


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    #6
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    8-10 364 if memory serves me. 


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    #7
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    A_Sober_Paddy wrote: »
    ED E wrote: »
    Yeah, any damage to the line could knock you off the air. If your drop wire is aerial (not buried) then the wind can give it a fair bit of abuse. 

    Assume the help line is open late, won't be home till after 7
    Hi A_Sober_Paddy, 

    We have no reports logged for you area here. The best advice I can offer is to contact our support team on 1890 260 260 (telephone number and option 0) They'll assist you there. They are open 24/7. 

    Thanks

    Tracey 


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