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Nest – connection issue

kozak · 2016-03-04 13:42:28

Hello Usually I control my Nest from mobile app, works fine most of the time. However, about once a day I’m getting msg “Offline, check your wifi”. I’ve tried to restart mobile and reboot router, does not work. Nest itself looks ok, wifi works with other apps on my mobile. In hour or two everything is fine again. During…

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04-03-2016 2:42pm

#1

kozak

Registered Users Posts: 164 ✭✭

Join Date: January 2007

Posts: 108

Hello

Usually I control my Nest from mobile app, works fine most of the time.
However, about once a day I’m getting msg “Offline, check your wifi”. I’ve tried to restart mobile and reboot router, does not work. Nest itself looks ok, wifi works with other apps on my mobile.

In hour or two everything is fine again. During this hour its impossible to control Nest from mobile.

How this issue can be resolved?

Thanks

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#2 04-03-2016 3:00pm
Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi kozak,

Thank you for getting in touch.

That would be a query for Nest Ireland itself, if you contact them through www.nest.com/ie

Regards,
Una

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