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Top up contract dongle

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  • 21-03-2016 2:32pm
    #1
    Silverbling
    Banned (with Prison Access) Posts: 311 ✭✭


    Hi

    I have used up my dongle allowance, I am on a contract for 30gb.

    I rang customer support and they said ring 1747 which is not working.

    Are there any easy options to buy a top up?

    Also where do I print of vat invoices from

    Thanks


Comments

  • Options
    #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    Silverbling wrote: »
    Hi

    I have used up my dongle allowance, I am on a contract for 30gb.

    I rang customer support and they said ring 1747 which is not working.

    Are there any easy options to buy a top up?

    Also where do I print of vat invoices from

    Thanks
    Hi Silverbling, 

    To top up the dongle it would follow the same process as a mobile top up depending on the network of it. 

    If you register online you can print off these invoices. 

    Thanks 

    Tracey 


  • Options
    #3
    Silverbling
    Banned (with Prison Access) Posts: 311 ✭✭Silverbling


    eircom: Tracey wrote: »
    Silverbling wrote: »
    Hi

    I have used up my dongle allowance, I am on a contract for 30gb.

    I rang customer support and they said ring 1747 which is not working.

    Are there any easy options to buy a top up?

    Also where do I print of vat invoices from

    Thanks
    Hi Silverbling, 

    To top up the dongle it would follow the same process as a mobile top up depending on the network of it. 

    If you register online you can print off these invoices. 

    Thanks 

    Tracey 
    Hi

    It is the Huawi dongle, they said that there is a number to top up by credit card as the normal top up number is not for contracts

    I am having trouble registering too. I took the details off the contract
    [font=Verdana,Arial,Helvetica,sans-serif]Sorry, there seems to be a problem.[/font]
    [font=Verdana,Arial,Helvetica,sans-serif]We're sorry but we couldn't verify the account information that you provided. Please check the numbers you entered and try again.[/font]


  • Options
    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    Silverbling wrote: »
    eircom: Tracey wrote: »
    Silverbling wrote: »
    Hi

    I have used up my dongle allowance, I am on a contract for 30gb.

    I rang customer support and they said ring 1747 which is not working.

    Are there any easy options to buy a top up?

    Also where do I print of vat invoices from

    Thanks
    Hi Silverbling, 

    To top up the dongle it would follow the same process as a mobile top up depending on the network of it. 

    If you register online you can print off these invoices. 

    Thanks 

    Tracey 
    Hi

    It is the Huawi dongle, they said that there is a number to top up by credit card as the normal top up number is not for contracts

    I am having trouble registering too. I took the details off the contract
    [font=Verdana,Arial,Helvetica,sans-serif]Sorry, there seems to be a problem.[/font]
    [font=Verdana,Arial,Helvetica,sans-serif]We're sorry but we couldn't verify the account information that you provided. Please check the numbers you entered and try again.[/font]
    Ok no problem. 

    Feel free to PM me your details and I'll check this for you.

    Thanks 

    Tracey 


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