Money taken from account

Slippin Jimmy

I was looking up my online banking this morning. I noticed a payment of €29.95 taken from my account on 22/03/16. I didn't recognize the name on the transaction. I looked back further and on last months statement an identical transaction was placed.

I've checked my emails to see if I bought anything online or signed up to anything but I can't find anything. I haven't bought anything online off a different site in months.

Can I get this money back?

28064212

Depends if it's a direct debit or a standing order. If it's the former, you probably can, the latter, probably not.

But it's all moot until you find out where it's actually going

Slippin Jimmy

It appears to have been taken from my card.

mrcheez

Since it's such a specific amount, and monthly, it sounds like a mobile carrier charge, or similar?

Perhaps it was something you setup last year that had first 12 months free?

All guesses of course

Harika

You can give them a call and they will tell you more about it. Had something similar I couldn't remember and the transaction overview made no sense, but when I called them they gave me more details so I was able to figure it out.

Rochester

Would it be gym membership? They often use cards as a way of taking money out.

Slippin Jimmy

I've googled the transaction name and it just shows a generic payment system. Sort of like Paypal.

It's nothing to do with a mobile carrier or a gym membership. I'm not that healthy .

I'll give them a shout now and see what's what.