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NAS not visible in the network resources

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  • 28-03-2016 5:49pm
    #1
    Registered Users Posts: 2,307 ✭✭✭


    Hi all,
    I have a NAS, QNAP TS-251 with two HDDs, hardwired to the router.
    It's visible in the network, from both PC's, one desktop wired to the router, and one netbook wi-fi connected.
    It happens that every now and again the NAS does not appear in the network resources. A re-boot can sometimes solve the problem, other times it can't.
    This can be a big trouble when I'm away from home and cannot restart the device.
    Any idea on why this happens and how to fix it?
    Thanks a million!


Comments

  • Registered Users Posts: 36,167 ✭✭✭✭ED E


    Sometimes broadcast traffic like that isnt 100% reliable, especially when IPs change.

    1. Give the NAS a static IP reservation
    2. Map it as a drive on the computers

    This way the PCs don't have to play "Marco Polo" with it and simply connect if its on.


  • Registered Users Posts: 2,307 ✭✭✭Irish Stones


    Is an IP needed even if the NAS is used within a local network?
    As a matter of fact, when the NAS works fine it's as a standard drive, under Network. I usually click on it, it opens and shows me all the folders inside. It works from both PCs the same way.


  • Registered Users Posts: 1,925 ✭✭✭whizbang


    What power settings are running on the NAS. ?

    i dont know this particular one, but often NAS have a sleep mode which requires a wake packet from local network


  • Registered Users Posts: 8,748 ✭✭✭degsie


    Set the NAS as the Local Master Browser and give it a static IP address.


  • Registered Users Posts: 2,307 ✭✭✭Irish Stones


    whizbang wrote: »
    What power settings are running on the NAS. ?
    i dont know this particular one, but often NAS have a sleep mode which requires a wake packet from local network

    Yes, it seems that it goes into a sleep mode when not used for some time, but I don't think I'm able to answer your question about the power settings :confused:
    degsie wrote: »
    Set the NAS as the Local Master Browser and give it a static IP address.

    Is this a NAS setting or a PC/network setting?
    Forgive my questions, but I'm rather new to the world of NASs...


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  • Registered Users Posts: 8,748 ✭✭✭degsie


    Is this a NAS setting or a PC/network setting?
    It's a NAS setting..
    http://docs.qnap.com/nas/4.0/en/index.html?win_mac_nfs.htm

    The NAS shouldn't go into 'sleep' mode unless set through power scheduler. The disks however can go into sleep mode if they haven't been accessed for a while, this is quite normal.


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