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I am now waiting for over a week to get a print out of my Credit Card statement. When

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  • 29-03-2016 5:49pm
    #1
    2judge
    Registered Users Posts: 8 ✭


    I still cannot get a print out of my Credit Card monthly  statement.  This is after a whole week of trying. How on earth can i check my transactions if i cannot access the statement. The system is going backwards instead of forward. Can you give any indication of when this will be fixed. 


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    #2
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Have you been in touch with your card company.
    Unlikely anyone here can look into their crystal ball and tell you.


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    #3
    RoYoBo
    Registered Users Posts: 856 ✭✭✭RoYoBo


    E-statements have been unavailable with BoI for over a week.  We've been assured that it will all be fixed shortly.  The definition of 'shortly' is akin to a piece of string and its length.


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    #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    2judge wrote: »
    I still cannot get a print out of my Credit Card monthly  statement.  This is after a whole week of trying. How on earth can i check my transactions if i cannot access the statement. The system is going backwards instead of forward. Can you give any indication of when this will be fixed. 
    Hi 2judge, thanks for getting in touch and I’m very sorry for the inconvenience this has caused.

    Please be assured that we are working to resolve this as a priority and we’ll update you here as soon as we have any further information.

    Thanks
    Nicola


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    #5
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    Hi Everyone,
     

    Thank you all for your comments and patience. We are happy to confirm e-statements are now available again via 365 Online. Thank you again for bearing with us.

    Evie 


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