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Customer Service

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  • 30-03-2016 5:28pm
    #1
    gripcasey
    Registered Users Posts: 308 ✭✭


    Hi

    Just want to compliment Richersounds especially Stephen.
    I have used Richersounds a number of times without any problems in the past.
    I was was unfortunate to have a problem from he start with a 50inch  4k TV that I recently purchased.
    I contacted Richersounds and they agreed with me that the TV was not fit for purchase with out any efford to side step the issue. After dealing with other retailers in the past when problems occured this was very refreshing.

    I have always recommended Richersounds to famiy and friends and certainly will in the future.


    Thank you

    Pat


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    #2
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,218 Mod ✭✭✭✭godtabh


    I'd like to echo this. 

    Bought a new tv. Very prompt response on here. Ordered over the phone on Saturday and arrived today. 


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    #3
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    Hi Guys.

    Thanks for the kind words.

    Its always good to hear when we get it right :D

    We do try our best to give top service.


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    #4
    barry75
    Registered Users Posts: 664 ✭✭✭barry75


    I have to agree also there customer service and their knowledge/advice is excellent on any dealings I had with them.


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    #5
    jspuds
    Registered Users Posts: 475 ✭✭jspuds


    I would also like to add my agreement to this, in my opinion they have best customer service of any retailer that I deal with and that's why I'm a repeat customer.


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    #6
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    barry75 wrote: »
    I have to agree also there customer service and their knowledge/advice is excellent on any dealings I had with them.
    jspuds wrote: »
    I would also like to add my agreement to this, in my opinion they have best customer service of any retailer that I deal with and that's why I'm a repeat customer.
    Glad we can be of help :D

    We are feeling the love today here on boards :)


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    #7
    eddiem74
    Registered Users Posts: 2,027 ✭✭✭eddiem74


    jspuds wrote: »
    I would also like to add my agreement to this, in my opinion they have best customer service of any retailer that I deal with and that's why I'm a repeat customer.

    Couldn't have said it any better myself...


  • Options
    #8
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    eddiem74 wrote: »
    jspuds wrote: »
    I would also like to add my agreement to this, in my opinion they have best customer service of any retailer that I deal with and that's why I'm a repeat customer.

    Couldn't have said it any better myself...
    :D


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