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Business Mobile

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  • 31-03-2016 11:28am
    #1
    BPH
    Registered Users Posts: 227 ✭✭


    Hi, I was looking for upgrade on one of my mobile phones that I have with your business plan. Upgrade was in May 2nd, no budge. When I inquired about this about 2-3 months ago I was told that it could be brought forward to March or April. So why have I been told one thing today and another a couple of months ago, the phone has been acting up the last few months so when I was told initially that my upgrade could be pushed forward a month or 2 I was happy enough with that, now I'm told something completely different, there's no budge on my upgrade.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    BPH wrote: »
    Hi, I was looking for upgrade on one of my mobile phones that I have with your business plan. Upgrade was in May 2nd, no budge. When I inquired about this about 2-3 months ago I was told that it could be brought forward to March or April. So why have I been told one thing today and another a couple of months ago, the phone has been acting up the last few months so when I was told initially that my upgrade could be pushed forward a month or 2 I was happy enough with that, now I'm told something completely different, there's no budge on my upgrade.
    Hi  BPH,

    Thanks for getting in touch :)

    I'm sorry to hear you are having issues with your handset, I understand this must be quite frustrating for you.

    Can you PM me your mobile number and pin and I'll check this with the eir Mobile business team?

    Pamela 


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