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Pre pay meter and bill problem

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  • 01-04-2016 12:01pm
    #1
    antocann
    Registered Users Posts: 1,348 ✭✭✭


    I got the pre pay meter installed and agreed a percentag would come out off my bill and today i got a letter stating bill needs to be payed in full in 5 working days

    It also states a number of reminders have been sent yet i have not recieved them as my original problem of my address been mistyped still persists.

    Can a rep here sort this out for me .


Comments

  • Options
    #2
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi antocann,

    We're sorry to read this.

    Could you please send us a private message with the following details?
    • Your full name as it appears on the Electric Ireland account
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    We can then look into your queries.

    Thanks,
    Brige

    ________


  • Options
    #3
    antocann
    Registered Users Posts: 1,348 ✭✭✭antocann


    Pm sent


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