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ATM Transaction Failed - Account Still debited

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  • 06-04-2016 7:48pm
    #1
    claddino
    Registered Users Posts: 14 ✭


    Yesterday I used an Atm and first time the transaction failed but was successful the second time. However my account has been debited twice. Will it be correct self or is there something I must do ?


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    claddino wrote: »
    Yesterday I used an Atm and first time the transaction failed but was successful the second time. However my account has been debited twice. Will it be correct self or is there something I must do ?
    Hi claddino, 

    Thanks for contacting us on Boards. 

    This ATM withdrawal can automatically adjust back to your account when the ATM re-calibrates, within 24 hours. If this doesn't happen please contact us to query the transaction. You can do so on 365 Online by going to the Online Service Desk and the Ask a Question option. 

    Please let us know if we can help with any other query. 

    Thanks,
    Sarah


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