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Email from Visa Debit Card Security

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  • 07-04-2016 2:23pm
    #1
    Raekwondo
    Registered Users Posts: 180 ✭✭


    Hi I just got an email from BOI about Visa Card Debit Security. The email is from fpucardsecurity@boi.com


    It basically lists recent transactions and my bank account number, and wants me to reply yes or no to it if they are my purchases. Is this real or a fraud? Bit strange why I would only get this randomly now. I've been purchasing PC parts for my new PC off amazon the past few weeks and not gotten this. Is it safe to reply to?


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    #2
    eezipc
    Closed Accounts Posts: 534 ✭✭✭eezipc


    Don't reply to it. Banks should never ask you to confirm any sort of details.
    If BOI are doing this then it is a bit reckless of them.


  • Options
    #3
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    Hit "Reply" and see what email address pops into the "To" field.

    Spoofing can make it look like the mail came from one address and tells your mail client to reply to another one.


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    #4
    Raekwondo
    Registered Users Posts: 180 ✭✭Raekwondo


    seamus wrote: »
    Hit "Reply" and see what email address pops into the "To" field.

    Spoofing can make it look like the mail came from one address and tells your mail client to reply to another one.
    yeah it was to the same email as in the OP. Got a text on my phone with the same thing too. I guess the high amounts being sent raised a flag. 


  • Options
    #5
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    Raekwondo wrote: »
    Hi I just got an email from BOI about Visa Card Debit Security. The email is from fpucardsecurity@boi.com


    It basically lists recent transactions and my bank account number, and wants me to reply yes or no to it if they are my purchases. Is this real or a fraud? Bit strange why I would only get this randomly now. I've been purchasing PC parts for my new PC off amazon the past few weeks and not gotten this. Is it safe to reply to?
    Good morning Raekwondo,

    Thanks for your post.

    To have this email investigated please forward it to our security team on 365security@boi.com and a colleague will reply to clarify if it originated from Bank of Ireland.

    Thanks

    Janette


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    #6
    Raekwondo
    Registered Users Posts: 180 ✭✭Raekwondo


    Bank of Ireland: Janet wrote: »
    Raekwondo wrote: »
    Hi I just got an email from BOI about Visa Card Debit Security. The email is from fpucardsecurity@boi.com


    It basically lists recent transactions and my bank account number, and wants me to reply yes or no to it if they are my purchases. Is this real or a fraud? Bit strange why I would only get this randomly now. I've been purchasing PC parts for my new PC off amazon the past few weeks and not gotten this. Is it safe to reply to?
    Good morning Raekwondo,

    Thanks for your post.

    To have this email investigated please forward it to our security team on 365security@boi.com and a colleague will reply to clarify if it originated from Bank of Ireland.

    Thanks

    Janette
    Have forwarded it on. Thanks. 


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    #7
    BubblesAnseo1
    Registered Users Posts: 19 ✭BubblesAnseo1


    Hey I just got the same email. What was the outcome of yours?


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    #8
    jimmii
    Registered Users Posts: 14,810 ✭✭✭✭jimmii


    Natwest do this via text with very similar wording guessing it's legit.


  • Options
    #9
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    BubblesAnseo1 wrote: »
    Hey I just got the same email. What was the outcome of yours?
    Hi BubbleAnseo1, thanks for getting in touch.

    This email doesn't request account details but is asking you to confirm if the transactions listed in the email were genuinely carried out by you, if you'd like to forward the email on to 365security@boi.com we’ll take a look and can confirm if it’s genuine.

    Any requests for bank account information or asking you to click on links should be considered fraudulent and reported immediately by forwarding the email to 365security@boi.com and you can get more information here.

    Please let me know if you need anything else.
    Thanks
    Nicola


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