HKC Quantum 70 alarm battery

KoolKid

PMed you that manual.

zhangj5

Hi koolKid, would you please pm me the manual, thanks!

Ciarbee

KoolKid wrote: »

PMed you the manual.

Hi KoolKid, just read this entire thread and you my friend are a legend! With the kiss assing done could you send me a copy of the manual too. I have the quantum 70 alarm also and I'm getting the "panel battery low" when I set/unset alarm...

Ciarbee

Anyone have any good links to websites selling the panel battery pack?

KoolKid

zhangj5 wrote: »

Hi koolKid, would you please pm me the manual, thanks!

PM sent

Ciarbee wrote: »

Hi KoolKid, just read this entire thread and you my friend are a legend! With the kiss assing done could you send me a copy of the manual too. I have the quantum 70 alarm also and I'm getting the "panel battery low" when I set/unset alarm...

PM Sent

Ciarbee wrote: »

Anyone have any good links to websites selling the panel battery pack?

Most alarm suppliers.See the sticky. Where are you located?

zhangj5

KoolKid wrote: »

PM sent



PM Sent



Most alarm suppliers.See the sticky. Where are you located?

Thanks for this.

ImportMeHappy

Hey Koolkid, could I get a copy of the manual too please? 2 1/2 years since it was installed so hoping it's just the 3 year warning, ta.

KoolKid

Sent you that manual. I hope it helps.

altor

ImportMeHappy wrote: »

2 1/2 years since it was installed so hoping it's just the 3 year warning, ta.

Have you had the system tested since it was installed?
Id also advise getting the latest software installed on your system as the older software requires engineer access to reset the back up battery timer.

Dardania

Hi KoolKid could I trouble you for that manual too - also do you know if there's anyone around D14 or maybe Sandyford selling the battery?

KoolKid

Sent you that.

altor

Dardania wrote: »

also do you know if there's anyone around D14 or maybe Sandyford selling the battery?

Here is a link to the suppliers list.
Depending on the version installed you may need engineer access to replace the back up battery in this system.

Dardania

altor wrote: »

Here is a link to the suppliers list.
Depending on the version installed you may need engineer access to replace the back up battery in this system.

Thanks for that - some suppliers there I recognise for that.

For engineer access, that's just the code - I think you gave me that when you installed the alarm in fact!

altor

Dardania wrote: »

Thanks for that - some suppliers there I recognise for that.

For engineer access, that's just the code - I think you gave me that when you installed the alarm in fact!

Yes, engineer code then authorized by, user code.
Service menu/battery menu.
Replace battery.
This resets the time.

Rebel001

thank you

Rebel001

thank you

fbiiii

Can you please also pm me the manual when you get a chance. need to replace battery

KoolKid

Hi

I have PMed you that manual. After you change the battery enter the engineer code.On Service Menu press OK scroll to Batter Menu and Press OK, then select
Replace Battery.
Hope this helps.:)

altor

fbiiii wrote: »

Can you please also pm me the manual when you get a chance. need to replace battery

The manual does not have the procedure for replacing the battery in it.

You will need the engineer code to do this.

Enter engineer code, authorized by, user code.
Service menu, press yes, engineer tools menu, press yes, battery menu, press yes.
Scroll to replace battery, press yes.
This resets the time.

Press quit till you see exit engineering, then press yes.

HQ2011

Hey guys I have the hkc quantum 70 and I keep getting this message

''RF COMM FAULT SB1 Sabb1 the control panel tells me to ''Call Engineer''

Any advise on what I can do to fix it? I hate to have to pay for a guy to come out just to change batteries or something simple.

Thanks

JJ

Evolution1

HQ2011 wrote: »

Hey guys I have the hkc quantum 70 and I keep getting this message

''RF COMM FAULT SB1 Sabb1 the control panel tells me to ''Call Engineer''

Any advise on what I can do to fix it? I hate to have to pay for a guy to come out just to change batteries or something simple.

Thanks

JJ

There is an issue with the RF pathway between the panel and the external bell. You're better off to call your installer as it may be covered under warranty. If you attempt it yourself your installer has no obligation to uphold any warranty and you will be voiding your home insurance if your alarm is listed on it.

KoolKid

How long is the system installed?
If it's a few years it may be the batteries.
The battery pack takes CR123 batteries.
How far is the external bell in relation to the panel?
Has anything changed around the house that could affect the wireless reception to the external bell?

bugs_bus

Hi there Koolkid, can you please PM me the manual so that I can reset the battery warning, I have my alarm around three years now and I reckon I have the same issue.

KoolKid

PMed you that manual. I hope it helps.

bugs_bus

Thanks KoolKid, you're a gent:)

KoolKid

Your welcome.
If you need any help come back to me.

altor

bugs_bus wrote: »

so that I can reset the battery warning

You will need the engineer code to reset the timer.

HQ2011

Hey KoolKid

The system is once year installed last November, this has been happening since last October and I have the guy call out and all he did was change a couple of batteries in the window sensors, it fixed nothing. I honestly think they were just waiting for the 1 year warranty to be up, I think they know whats wrong and they are just looking for some money.

The bell is maybe 8 meters away from the panel and nothing has changed. We had the house rewired before the alarm system was installed also so I don't know what it might be, could it be the battery in the panel itself?

If you wouldn't mind PMing me that manual also, I'd like to have a read of it.

KoolKid wrote: »

How long is the system installed?
If it's a few years it may be the batteries.
The battery pack takes CR123 batteries.
How far is the external bell in relation to the panel?
Has anything changed around the house that could affect the wireless reception to the external bell?

KoolKid

Most companies would have an extended warranty on control equipment and bells. You should not be having any issues like this either way.

Contrary to whats posted above the reset timers option is in the manual.
I dont think this will solve your issues though.

altor

HQ2011 wrote: »

Hey KoolKid

The system is once year installed last November, this has been happening since last October and I have the guy call out and all he did was change a couple of batteries in the window sensors, it fixed nothing. I honestly think they were just waiting for the 1 year warranty to be up, I think they know whats wrong and they are just looking for some money.

The bell is maybe 8 meters away from the panel and nothing has changed. We had the house rewired before the alarm system was installed also so I don't know what it might be, could it be the battery in the panel itself?

If you wouldn't mind PMing me that manual also, I'd like to have a read of it.

A quick look at the log plus devices menu would tell you what is happening if you have engineer access to the alarm.

Why did he replace batteries in the sensors for a sabb comms fault or is this a new issue?
Distance from panel to bell would not be an issue if its only 8 meters.