Degiro

keane2097

dougee19 wrote: »

Is their email service normally slow? First email sent to them about account opening and it has been 2 days without reply now and I sent money last Thursday

Yeah they were slow enough when I had some issues at the start. Having said that they got them sorted ok.

dougee19

A week on now and still don't have access to my money. (3 phone calls made and 2 emails too)

The site might be good once you get access but for anyone joining, expect your money to be nowhere for a week or so.

dougee19

OSI wrote: »

I only joined a fortnight ago and my money was in the account 2 days after I transferred it as they stated to expect. Are you sure you transferred it from the correct account?

On the phone yesterday they said they have had a lot of new customers and are going through lots of payments and it would be in before the end of the day. Again today they said the same thing

AlmightyCushion

OSI wrote: »

I only joined a fortnight ago and my money was in the account 2 days after I transferred it as they stated to expect. Are you sure you transferred it from the correct account?

Same as here. I did transfer money from my KBC account a few days and that caused an issue as it didn't seem to send the IBAN with it so they had no idea what account it was coming from. They emailed me and asked me to send a screenshot from my online banking of the transaction and all was sorted soon after. Are you with KBC by any chance?

AlmightyCushion

OSI wrote: »

Anyone ran into spending limit errors? Went to order some ETFs and got greeted with an error that the order was above my internal spending limit. Order wasn't exactly large (sub 1k)

Are you trying to order more than you have in your cash balance? I find even if it calculates it as less than your cash balance, it will still give you an error if it's relatively close. Can you post a screenshot and I can tell you if it's the same error I was getting.

Prezatch

Your cash balance needs to be able to cover the associated fees with making the trade also. The fees are not displayed in the Buy screen, you can only see them in the account statement screen after the trade is made

Das Reich

Degiro today took me 12,50 from my balance cause I have shares on Nasdaq, NYSE and ASE. It seems I will have to pay 7,50 montly plus the 2,50 yearly (but they took me 2,50 € more). So now it would be better to have everything from the same exchange stock?

keane2097

Starting from 2017 the connectivity fees will be charged on a monthly basis and is now aligned with our other monthly fees. The fee itself will not change and will stay €2.5 per year with a max 0.25% of your portfolio value. This fee is applicable for all exchanges except the US derivative exchange. Connectivity fees are regardless the amount of transactions or positions held. US derivative Exchange connection fees stay at €5,- per month, regardless the amount of transactions or positions held.

For example: your total portfolio has a value of € 5.000,- and in January you have traded on the Irish Stock Exchange and Eurex. You also hold positions on the NYSE.
Irish Stock Exchange € 0,00 (positions & transactions) (home market)
Eurex € 2,50 (transactions)
NYSE € 2,50 (positions)

For January the Connectivity fees will be 2 x € 2.50 = € 5.00 and you can find these costs in your account under “Giro Exchange Connection Fee 2017”. In February we will repeat this process, but you won’t have to pay for the exchanges which already have been charged for the entire year in January. Connectivity fees make it possible to provide access to this enormous amount of exchange and technical service in Europe, Asia and North-America. DEGIRO uses a ‘pay-as you-play’ principle whereby solely the users of the respective exchanges carry the costs.

.

highgiant1985

AlmightyCushion wrote: »

Same as here. I did transfer money from my KBC account a few days and that caused an issue as it didn't seem to send the IBAN with it so they had no idea what account it was coming from. They emailed me and asked me to send a screenshot from my online banking of the transaction and all was sorted soon after. Are you with KBC by any chance?

I signed up Tuesday and sent a bank transfer across. I got the same email as you outlined above then this morning (that they weren't able to verify the transfer so asked for screenshots from my online banking).

I've just sent them that back so hopefully it'll be set up quickly enough now. So far the process has been a very positive experience for me though.

AlmightyCushion

highgiant1985 wrote: »

I signed up Tuesday and sent a bank transfer across. I got the same email as you outlined above then this morning (that they weren't able to verify the transfer so asked for screenshots from my online banking).

I've just sent them that back so hopefully it'll be set up quickly enough now. So far the process has been a very positive experience for me though.

Which bank did you send it from, if you don't mind me asking. I sent mine from a KBC account and it was the transaction that caused issues. I also sent funds from a PTSB account and that went through with no issue.

highgiant1985

AlmightyCushion wrote: »

Which bank did you send it from, if you don't mind me asking. I sent mine from a KBC account and it was the transaction that caused issues. I also sent funds from a PTSB account and that went through with no issue.

yep, no problem at all. I sent funds from Bank of Ireland.

AlmightyCushion

highgiant1985 wrote: »

yep, no problem at all. I sent funds from Bank of Ireland.

So, it's not just a KBC issue then. Hopefully, it's a rare occurrence.

Tom Dunne

AlmightyCushion wrote: »

So, it's not just a KBC issue then. Hopefully, it's a rare occurrence.

Nope. Same happened me - Ulster Bank.

I was going to get into a debate with the customer support rep that I could simply photoshop the image to fake whatever info he wanted, but decided against it.

I bought my first ETFs the other day.

evolving_doors

Das Reich wrote: »

Degiro today took me 12,50 from my balance cause I have shares on Nasdaq, NYSE and ASE. It seems I will have to pay 7,50 montly plus the 2,50 yearly (but they took me 2,50 € more). So now it would be better to have everything from the same exchange stock?

I'm a little confused here... on their page it doesn't mention a 'monthly' fee for connection HERE. Just a max of 2.50 per year.
Where is the monthly fee quoted?

keane2097

Gebgbegb wrote: »

I'm a little confused here... on their page it doesn't mention a 'monthly' fee for connection HERE. Just a max of 2.50 per year.
Where is the monthly fee quoted?

It's €2.50 per exchange you use per year.

All they are saying is they are checking and charging for that once per month instead of once per year now.

So if you use two exchanges in Jan they will charge you €5. If you add another one in Feb they will charge you €2.50 in Feb for adding the third one, instead of waiting till the end of the year or whenever they used to charge you for all of them to take the €7.50.

evolving_doors

keane2097 wrote: »

It's €2.50 per exchange you use per year.

All they are saying is they are checking and charging for that once per month instead of once per year now.

So if you use two exchanges in Jan they will charge you €5. If you add another one in Feb they will charge you €2.50 in Feb for adding the third one, instead of waiting till the end of the year or whenever they used to charge you for all of them to take the €7.50.

OK gotcha ta

Kilkenny93

I found out about Degiro from an article in the Irish times.

How fast can you sell shares?

topper_harley2

Kilkenny93 wrote: »

I found out about Degiro from an article in the Irish times.

How fast can you sell shares?

They have a dedicated boards forum here: http://www.boards.ie/vbulletin/showthread.php?t=2057637909.....you can get all information there.

Newentrant12

Just to bring to everyone's attention they are not covered by the Dutch compensation scheme. So your money is not protested by any regulators compensation procedure.

See new thread for discussion.

Amouar

Instant Payments Now Supported for Select Banks

Clients can now make instant payments to fund their DEGIRO account using Trustly.

To transfer via Trustly, go to the Deposit/Withdraw Funds section of your WebTrader. You then log in using your bank details. This service is currently supported for clients of AIB and Permanent TSB. Future bank support is expected in the future.

Please note there is a €1.00 surcharge to make transfers via Trustly.

LittleLebowski

I'm new to degiro and buying shares in general but I funded my account and now when I'm trying to buy some shares
I keep getting an error message saying I can't buy due to an internal account spending limit. I have tried buying a very small amount to see if it's a problem spending to close to my total balance but same message. It says my sending limit is 0? Anyone know anything about this?

evolving_doors

Amouar wrote: »

Instant Payments Now Supported for Select Banks

Clients can now make instant payments to fund their DEGIRO account using Trustly.

To transfer via Trustly, go to the Deposit/Withdraw Funds section of your WebTrader. You then log in using your bank details. This service is currently supported for clients of AIB and Permanent TSB. Future bank support is expected in the future.

Please note there is a €1.00 surcharge to make transfers via Trustly.

Although I find I'd have done a lot of expensive hasty late night drunken trades if there was instant transfer!

gavmcg92

LittleLebowski wrote: »

I'm new to degiro and buying shares in general but I funded my account and now when I'm trying to buy some shares
I keep getting an error message saying I can't buy due to an internal account spending limit. I have tried buying a very small amount to see if it's a problem spending to close to my total balance but same message. It says my sending limit is 0? Anyone know anything about this?

How long have you waited for your funds? Your funds may not have fully cleared.

LittleLebowski

gavmcg92 wrote: »

How long have you waited for your funds? Your funds may not have fully cleared.

I funded the account on Wed last. Money in account since sat and now Sunday and still getting error. I have emailed them but no response yet. I did have a bit of trouble funding account in the first place.

gavmcg92

LittleLebowski wrote: »

I funded the account on Wed last. Money in account since sat and now Sunday and still getting error. I have emailed them but no response yet. I did have a bit of trouble funding account in the first place.

Might be showing up but seeing as the funds became available on the Saturday you may need to wait until Monday to place your trade.

LittleLebowski

gavmcg92 wrote: »

Might be showing up but seeing as the funds became available on the Saturday you may need to wait until Monday to place your trade.

Hope so thanks

TheAbstracter

Do Degiro take their fees from your account when you execute the buy/sell? Or is it taken cumulatively once a month?

Sabre Man

TheAbstracter wrote: »

Do Degiro take their fees from your account when you execute the buy/sell? Or is it taken cumulatively once a month?

When you buy and sell.

Slightly related question, Im about to create an account with degiro but im a novice...hopefully someone on here may be able to help...i want to buy BOI and sit on them..i have a choice of accounts when setting up my personal page - custody or basic..Apparently its important to class your accont properly..the degiro rep on email couldnt advise me.i think its a custody account i need. With my profile of once off transaction would i be correct
The fees seem small and are once off and no maintenance fees..is there something im missing degiro seems a great option compared to other Co.
When setting up account they want PPS number and my bank details i assume this is to fund my wallet..

gavmcg92

Marcc wrote: »

Slightly related question, Im about to create an account with degiro but im a novice...hopefully someone on here may be able to help...i want to buy BOI and sit on them..i have a choice of accounts when setting up my personal page - custody or basic..Apparently its important to class your accont properly..the degiro rep on email couldnt advise me.i think its a custody account i need. With my profile of once off transaction would i be correct
The fees seem small and are once off and no maintenance fees..is there something im missing degiro seems a great option compared to other Co.
When setting up account they want PPS number and my bank details i assume this is to fund my wallet..

https://www.degiro.ie/helpcenter/faq/my-account/909#513/what-are-the-differences-between-a-standard-profile-and-a-custody-profile

Shares held under a basic account can be lent out by degiro (that's how they make their money). Shares held under the custody account are held separately and cannot be touched by Degiro. Dividends on shares held under custody are charged a 3% commission whereas the basic account is free from the charge.

It's up to you to make the decision, it doesn't really bother me that me shares are lent out and so I go basic on mine.

gavmcg92

gavmcg92 wrote: »

https://www.degiro.ie/helpcenter/faq/my-account/909#513/what-are-the-differences-between-a-standard-profile-and-a-custody-profile

Shares held under a basic account can be lent out by degiro (that's how they make their money). Shares held under the custody account are held separately and cannot be touched by Degiro. Dividends on shares held under custody are charged a 3% commission whereas the basic account is free from the charge.

It's up to you to make the decision, it doesn't really bother me that me shares are lent out and so I go basic on mine.

That really helpful...Thanks so much for that..

tomcrows

I plan to upgrade from basic to active account and invest in some call options, is the only fee difference in the actual cost of the option, or is there an "annual service fee" attached to active account? It is not perfectly clear from their various PDF literature.

gavmcg92

Quick question for those who have sold their positions on Degiro. Are the proceeds automatically converted to euro on sale or is there a way to specifically request that money is kept in the currency of the share/fund?

Sabre Man

gavmcg92 wrote: »

Quick question for those who have sold their positions on Degiro. Are the proceeds automatically converted to euro on sale or is there a way to specifically request that money is kept in the currency of the share/fund?

As your account is in euros the proceeds are also converted to euros. I don't think it's possible to have several currencies.

AlmightyCushion

Sabre Man wrote: »

As your account is in euros the proceeds are also converted to euros. I don't think it's possible to have several currencies.

It is if you turn off the auto FX option for that currency.

Sabre Man

AlmightyCushion wrote: »

It is if you turn off the auto FX option for that currency.

Thanks, I didn't know that.

What happens when you turn it back on? Can you use this to buy and sell US shares and convert dollars to euros on days when the exchange rate suits you?

AlmightyCushion

Sabre Man wrote: »

Thanks, I didn't know that.

What happens when you turn it back on? Can you use this to buy and sell US shares and convert dollars to euros on days when the exchange rate suits you?

When you turn it back on it will convert that currency back to your account's main currency. It doesn't do it straight away though. I think it only does it when the markets are open or something like that.

Yes you can buy US shares with and convert some of your balance back to another currency. Manually converting the currency incurs different charges than doing it automatically. AutoFX works out cheaper for smaller amounts, manually converting works out cheaper for larger amounts. I'm not sure what the amount is where manually converting works out cheaper than AutoFX but it should be easy to calculate.

kenyard

AlmightyCushion wrote: »

When you turn it back on it will convert that currency back to your account's main currency. It doesn't do it straight away though. I think it only does it when the markets are open or something like that.

Yes you can buy US shares with and convert some of your balance back to another currency. Manually converting the currency incurs different charges than doing it automatically. AutoFX works out cheaper for smaller amounts, manually converting works out cheaper for larger amounts. I'm not sure what the amount is where manually converting works out cheaper than AutoFX but it should be easy to calculate.

it works out cheaper above 12,500 euro. (cost is 12.50 or 0.1%). after this its 10c/500 euro vs 50c/500 euro)

FOREIGN CURRENCY
Fee A,B
All foreign currencies via a manual trade € 10.00 + 0.02%*
All foreign currencies via Auto FX trader 0.10% *


Can someone explain to me how to short on degiro?
I tried selling shares and it just says i could end up in a short position. is there a way to actually short?
I'm in margin at the moment so wondering if that is the issue..
also fees arent very clear on them... anyone any experience?

Wheety

Just noticed that I'm due some dividends from one of my shares. Hibernia REIT.

There are 2 lines of information.

1st line says dividend 0.73.
2nd line says Dividend Tax -0.15.

Does this mean tax is taken from source? Do I need to declare anything? It's only going to be around €30.

Amouar

Wheety wrote: »

Just noticed that I'm due some dividends from one of my shares. Hibernia REIT.

There are 2 lines of information.

1st line says dividend 0.73.
2nd line says Dividend Tax -0.15.

Does this mean tax is taken from source? Do I need to declare anything? It's only going to be around €30.

US tax is taken at source. You'll still need to declare the gross dividend "1st line says dividend 0.73. " to Irish revenue for Irish tax.

Wheety

Amouar wrote: »

US tax is taken at source. You'll still need to declare the gross dividend "1st line says dividend 0.73. " to Irish revenue for Irish tax.

Thanks. Do you know what the dividend tax is on Degiro?

kenyard

Wheety wrote: »

Thanks. Do you know what the dividend tax is on Degiro?

Depends on your account type. They have a 3% or 4% commission if you aren't allowing them loan out your shares for shorting purpose. Otherwise it's commission free.

On that point anyone know if it's possible to short on degiro? I can't figure out how..

gavmcg92

Wheety wrote: »

Thanks. Do you know what the dividend tax is on Degiro?

Not degiro specific. If you hold US shares then you are subject to 15% US withholding tax.

tomaschonnie

Hi, I think this is the perfect place to get advice for my specific situation...

I'm Irish but living in Vietnam for past 6 years. I work there and pay tax there. I have an Irish AIB account; not much in it though. I have saved about 70K (in local currency, Vietnam Dong) working here. It's time to get that money somewhere safer than the banking system here; in the long run, it's not safe and inflation is a worry.

My initial idea was to contact a financial advisor specializing in expats, but his advice wasn't really up to scratch and the fees were high. So, now what I'm thinking is to send the money back to my irish bank account and then invest it using Degiro in broad-based passive ETFs (I hope this makes sense!).

Does this sound like a good plan? What potential problems do you see? Am I still liable for tax even though I'm not resident in Ireland?

Atlantic Dawn

You're liable on tax based on your residency, typically in the country you spend more than half the year living in.

tomaschonnie

Atlantic Dawn wrote: »

You're liable on tax based on your residency, typically in the country you spend more than half the year living in.

So I would pay tax on any profits from investing to the vietnamese government (as long as I'm living here)? I'm guessing I would have to show the irish government proof of this.

sReq | uTeK

Anyone know why I have the option to buy and sell currency on mobile app but not via browser on Apple Mac?

Also, am I doing something wrong, tried selling my Twitter shares today, at 10am, they're still not sold...Went in at market order...

Kilkenny93

Anyone buy GBP shares?

I recently bought shares worth €310.68 in CLLN:LN at 57.40 per share and the statement said I bought 489 shares. But 489 x 57.40 is way more than 310.68?!?

Anyone else having a factoring problem when it comes to GBX shares?

Cute Hoor

Kilkenny93 wrote: »

Anyone buy GBP shares?

I recently bought shares worth €310.68 in CLLN:LN at 57.40 per share and the statement said I bought 489 shares. But 489 x 57.40 is way more than 310.68?!?

Anyone else having a factoring problem when it comes to GBX shares?

GB shares quoted in pence, CLLN now £0.564

Edit: I know it's a small amount but do you mind me asking why you are investing in CLLN, looks a bit of a basket case at the moment

res ipsa

Anyone manage to get a US dividend paid on Degiro? Was there a 15% or 30% deduction?