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download iTunes updates

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  • 20-04-2016 8:41pm
    #1
    eddiw1
    Registered Users Posts: 9 ✭


    I cannot download iTunes updates on to my HP notebook - 32 bit operating system X64 based processor and Windows 10 installed. I get the following message "the feature you are trying to use is on a network resource that is unavailable". I am not on a network. I have tried to delete iTunes entirely without success. I am not an IT person but have looked at various fora about this issue. It seems that *.msi installation package cannot be found. Some guidance/advice would be appreciated. Many thanks.


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    #2
    degsie
    Registered Users Posts: 8,748 ✭✭✭degsie


    eddiw1 wrote: »
    I cannot download iTunes updates on to my HP notebook - 32 bit operating system X64 based processor and Windows 10 installed. I get the following message "the feature you are trying to use is on a network resource that is unavailable". I am not on a network. I have tried to delete iTunes entirely without success. I am not an IT person but have looked at various fora about this issue. It seems that *.msi installation package cannot be found. Some guidance/advice would be appreciated. Many thanks.

    There's your problem :o


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    #3
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Look like this?

    feature-trying-use-network-resource-unavailable.png

    Its a screwup with the windows install package that prevents updates or uninstall. There's a microsoft fixit tool you must use to remove the offending program (itunes) then install it fresh.


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