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tablet hacked?

  • 21-04-2016 1:41pm
    #1
    Dalkeybabe
    Registered Users Posts: 95 ✭✭


    Hi
    I have an android tablet & am getting an error message saying an application required installation requested by com.Google.android.gsf.login. Then I got more messages saying get Google play services because Hangouts & Maps won't work.
    I have Google Play store on my phone. Before this happened apps were appearing on my tablet (e.g.: Ten drops, Liking Hero & Insane Stars). Any help would be appreciated. Thanks.


Comments

  • #2
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    Dalkeybabe wrote: »
    Hi
    I have an android tablet & am getting an error message saying an application required installation requested by com.Google.android.gsf.login. Then I got more messages saying get Google play services because Hangouts & Maps won't work.
    I have Google Play store on my phone. Before this happened apps were appearing on my tablet (e.g.: Ten drops, Liking Hero & Insane Stars). Any help would be appreciated. Thanks.

    What make of tablet is it? A quick google suggested this is a sync issue. Are you connected to wifi? Have you tried restarting your tablet?

    Why do you think its been hacked?


  • #3
    Dalkeybabe
    Registered Users Posts: 95 ✭✭Dalkeybabe


    syklops wrote: »
    What make of tablet is it? A quick google suggested this is a sync issue. Are you connected to wifi? Have you tried restarting your tablet?

    Why do you think its been hacked?

    I'm not very technical & thought when apps I didn't download it was being hacked. I did try restarting but it didn't help. Yes am connected to wifi. It's a Smart pad? Well model is v11 quad core A33 android version 4.4 2.. firmware version v2.0


  • #4
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    Did you recently change your gmail password?


  • #5
    kkontour
    Registered Users Posts: 352 ✭✭kkontour


    Thats weird,
    same has just started happing with one of the kids android tablets, its an allwinner.
    Google play services wont work with the same message you got. I tried a factory reset to still no use. I was also seeing ad popups appearing. My 'googling' for answer directs me to rooting the tablet to fix the corrupted play services, though I havent gotten around to it yet.


  • #6
    Dalkeybabe
    Registered Users Posts: 95 ✭✭Dalkeybabe


    syklops wrote: »
    Did you recently change your gmail password?

    No I didn't recently change my password. It seems that Gmail is not syncing.


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  • #7
    Dalkeybabe
    Registered Users Posts: 95 ✭✭Dalkeybabe


    Dalkeybabe wrote: »
    No I didn't recently change my password. It seems that Gmail is not syncing.

    Someone said they got the same message I did. They googled & it said to resolve root your tablet. What do you think?
    How would I do this?


  • #8
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    This link mentions two of the apps you mentioned. It recommends a factory reset. Might be a good idea. Just make sure anything important is backed up first.


  • #9
    Dalkeybabe
    Registered Users Posts: 95 ✭✭Dalkeybabe


    syklops wrote: »
    This link mentions two of the apps you mentioned. It recommends a factory reset. Might be a good idea. Just make sure anything important is backed up first.

    Tried that & It didn't work. Initially could access play store so downloaded avast cleanup then avast security. Ran both & said 1 risk USB. Debug so untucked that box. Then got popup message on top of screen same as initially mentioned saying application required installation & com.Google.android.gsf.login and when I tried to access Google playstore but cannot.
    Any suggestions?


  • #10
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    Dalkeybabe wrote: »
    Tried that & It didn't work. Initially could access play store so downloaded avast cleanup then avast security. Ran both & said 1 risk USB. Debug so untucked that box. Then got popup message on top of screen same as initially mentioned saying application required installation & com.Google.android.gsf.login and when I tried to access Google playstore but cannot.
    Any suggestions?

    When you say tried it and didnt work, do you mean the rest didnt work? Did you have to re-sign in to google play etc?


  • #11
    Dalkeybabe
    Registered Users Posts: 95 ✭✭Dalkeybabe


    syklops wrote: »
    When you say tried it and didnt work, do you mean the rest didnt work? Did you have to re-sign in to google play etc?

    I reset the tablet. I did sign into Gmail then uploaded avast cleanup & avast security. Scanned with both. Found 1 issue as mentioned re USB debug. Then pop up appeared re error Google play services. Went into Google play store & it just keeps flicking but cannot open it.


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