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Number of recording channels

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  • 25-04-2016 9:45am
    #1
    jdelis
    Registered Users Posts: 93 ✭✭


    I have just started with eir vision and I am a little confused about the number of channels you can watch/record at the same time. I thought that you can record two and watch one, but when i have two recordings overlapping it doesn't let me watch live TV (or add a third one). Should it be working like that?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdelis wrote: »
    I have just started with eir vision and I am a little confused about the number of channels you can watch/record at the same time. I thought that you can record two and watch one, but when i have two recordings overlapping it doesn't let me watch live TV (or add a third one). Should it be working like that?
    Hi jdelis, 

    I'm afraid you can only record one programme at a time and watch the television service. Apologies for the inconvenience caused. 

    Thanks 

    Tracey 


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    #3
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    According to here : https://www.eir.ie/tv/equipment-features you should be able to record 2 and watch 1.

    Record 2, watch 1
    As well as watching one channel while recording another, you can also enjoy the ability to record two different channels at once while watching another recorded show!


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    #4
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    ah scratch that, the devil is in the detail, and the phrasing of the advertising I guess ;)

    you can also enjoy the ability to record two different channels at once while watching another recorded show


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    #5
    jdelis
    Registered Users Posts: 93 ✭✭jdelis


    Thanks jaggiebunnet, this is what I have read and thought about that you can watch (anything) as you are recording two. I consider the title "Record 2, watch 1" quite misleading to be honest.


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    #6
    eir: Stacey
    Closed Accounts Posts: 186 ✭✭eir: Stacey


    I do apologise for the inconvenience on this. I will be sure to relay your feedback onto the relevant team in relation to this. Stacey


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    #7
    jdelis
    Registered Users Posts: 93 ✭✭jdelis


    I have heard recently that eir will be changing their TV box soon, with a more advanced one. In my opinion it looks quite outdated comparing to the competition and doesn't do justice to a quite decent and affordable product. Any update on this?


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    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jdelis wrote: »
    I have heard recently that eir will be changing their TV box soon, with a more advanced one. In my opinion it looks quite outdated comparing to the competition and doesn't do justice to a quite decent and affordable product. Any update on this?
    Hi  jdelis,


    Thanks for getting in touch :)
    Unfortunately we have no further information on this at the minute.

    -Pamela 


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