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Dual Fuel Discount

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  • 25-04-2016 2:07pm
    #1
    Registered Users Posts: 127 ✭✭


    Hi

    I've only recently learned that some of the duel discounts ceases after year one of contract.
    Can you advise on how to ascertain my current status and get discounts back please ?

    Thanks


Comments

  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Germancarfan,

    Thank you for getting in touch.

    Part of the terms and conditions of Electric Ireland price-plans is that the discounts have an expiry date the following year, and for the customer to contact us to sign up to a new price-plan then, should they wish.

    If you send any of us Electric Ireland reps a private message confirming the Electric Ireland account number in question, stating you are the account-holder and your name, address and date of birth, we will view your account for you ASAP.

    Kind regards,
    Una

    ________


  • Registered Users Posts: 127 ✭✭Germancarfan


    Many thanks Una , PM sent 


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