If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Refund for service outage

Colemania · 2016-04-26 12:12:56

Hi, How do I go about getting a refund for lack of service for 4 days recently? We had no internet connection for 4 or 5 days and were told we could claim a refund for this but I don't know how to go about it. Can you put through this refund for me? Thanks

Options

26-04-2016 1:12pm

#1

Colemania

Registered Users Posts: 4,110 ✭✭✭

Join Date: February 2012

Posts: 4026

Hi,

How do I go about getting a refund for lack of service for 4 days recently? We had no internet connection for 4 or 5 days and were told we could claim a refund for this but I don't know how to go about it. Can you put through this refund for me?

Thanks

0

Comments

Options
#2 26-04-2016 2:20pm
eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

Hi there, Thanks for getting in touch. If you would like to PM your account number or fault reference I can arrange for this to be applied onto next months bill. Stacey

0