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App problems

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  • 29-04-2016 10:18am
    #1
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭


    Hi, I have an iPhone 5, with terrible memory. I had to delete a lot of my apps to free up memory. So, eventually I got around to deleting the awful amount of texts that I was holding onto and eating my memory. And, have lots of space again. Now I want to download viber and whatsapp and snapchat again.
    I have no problem downloading new apps, but I cannot download my old apps. I have a cloud with an arrow, which when I press just goes back to the same symbol or sometimes will stay on the symbol like a circle with a dot in it but won't actually download.

    Any advice?


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    #2
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Have you tried the usual stuff like restarting the iPhone and closing all apps, removing them from multitasking? Probably just a bit of a glitch.


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    #3
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭qo2cj1dsne8y4k


    Yep :( it's just the previous apps, all the others are fine :(


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    #4
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Have you got any age restrictions enabled by any chance? Or any restrictions at all that could be blocking these apps.


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    #5
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭qo2cj1dsne8y4k


    I don't think so.
    The ones I can't get back are snapchat and viber.
    I can't imagine what would be preventing it


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    #6
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Snapchat is age restricted, probably what's app too, could be an issue. Does any app download? Maybe try going to the updates tab and the purchased apps. Then showing the ones not on the iPhone and see if there are any apps you can download. Check out restrictions just in case too.


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    #7
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭qo2cj1dsne8y4k


    Just checked, no restrictions... Any other ideas


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    #8
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭qo2cj1dsne8y4k


    Purchased --> not on this iPhone

    Hitting a load of apps and they're all doing the same thing. Going back to the cloud symbol


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    #9
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Seems like an App Store or iPhone issue. As a last resort you could backup the iPhone and then restore. Can't think of any other reasons why this might be happening off the top of my head.


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    #10
    qo2cj1dsne8y4k
    Closed Accounts Posts: 23,646 ✭✭✭✭qo2cj1dsne8y4k


    Ugh! Raging!
    Thanks so much for your help though


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