Issues registering

Paulmee

Hi,
I am trying to register with electric Ireland.
It fails with the following error:
"Unfortunately your request could not be processed at this time. Apologies for any inconvenience this causes. Please try again later."
Ive tried this on both Chrome and IE browsers
Thanks,
Paul

EI: Aoife

Hi Paul,

Thank you for your post.

We are sorry to read you are receiving error messages when trying to register.

Can you clarify what webpage you are trying to register on?

Thanks,
Aoife

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Paulmee

Electric Ireland: Aoife wrote: »

Hi Paul,

Thank you for your post.

We are sorry to read you are receiving error messages when trying to register.

Can you clarify what webpage you are trying to register on?

Thanks,
Aoife

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Hey,
This page(I'm a residential user): https://youraccountonline.electricireland.ie/
[font=StRyde-Medium, Arial]Sign up for Your Account Online [/font]

Thanks,
Paul

Electric Ireland: Brige N

Hi Paul,

Thanks for confirming that you are trying to register for Online billing with Electric Ireland.

In order for us to look into this full for you could you please send us a private message with the following details?

- Your full name
- Your account number
- The first line of your address
- Your contact number or date of birth as they appear on your Electric Ireland account
- Confirmation you are the account holder (a sentence stating this is sufficient)

We can then look into your query for you.

Thanks,
Brige

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Paulmee

done, thanks!

Electric Ireland: Brige N

Hi Paul,

Thanks for sending us your details by private message.

Your query has been added to our queue and will be looked into as soon as possible.

Should you have any questions in the meantime, please don't hesitate to contact us.

Thanks,
Brige

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